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February 2024 by starwars12381
It's gotten to be way too busy there. They need to open more stores or allow for fresh and dry products to be purchased online at warehouse prices.
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February 2024 by Angela Lewis-Shakes
They almost have everything that I need. The things They don't have are just a few and I get them somewhere else. My only problem is they need a bigger parking lot ?
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January 2024 by Nicole Pfeiffer
Friendly staff, organized, employees constantly keeping the shoes and clothing neat, Helpful staff as well,enjoyed my experience
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January 2024 by Christopher B. C. Wich
Costco in New Britain CT is a great place to shop for everyday and bulk items. Compared to other wholesale clubs, Costco is cheaper, and Costco in New Britain has meats and other items cheaper than is a sister store in South Windsor. They may not have the total variety of food items but majority of them. The staff are always polite and helpful. It's always a pleasure to shop at this Costco because of the good service and location. Costco has lost it competitive priceing, Aldi has, per oz, on a verity of items a cheaper price at very good quality. I find that being a knowledgeable shopper, i can buy the same category more food at a cheaper price at good quality at different name brand stores. Thank you
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January 2024 by For The people
Bad customer service I’ve been noticing for a while that at the self check out they check for the cards and photo but what they do is choose certain people only and do not pursue others I’ve witnessed this and had to deal with this, starting to look like discrimination.
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January 2024 by Renee Robles
Costco online terrible service made a purchase and it got canceled due to "fraudulent activity" they didn't want to give me answers on what in my account seemed fraudulent. This is the second time I place an order online and they stated it was canceled due to this, yet they never mentioned the first time I called in. Waste of time online shopping with them. Made the customer experience a bad one and won't be shopping online with them again. They didn't even want to compensate me for this mistake in their system. Fix your system. 0/5
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January 2024 by Gabriela Daumling
My family and I love Costco, but it is getting worse and worse. They ask to see my membership card so many times that I want to stick it to my forehead and walk away. I was still accused of stealing my father's membership card, with the same last name, I think I would have to be really poor and needy to steal a membership card. The employees who ask to see the card don't have the slightest respect, besides they only ask for some people, not everyone they ask for, so I don't understand your system
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January 2024 by Leonard Sula
Very good gas station and food is very good quality
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January 2024 by Yesenia Moralez
Everything very organized
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January 2024 by Howard Ser
Long time member. Great place
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January 2024 by Ruth Applbaum
Their prices are good
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January 2024 by Ani Gisnarian
Love Costco. Sometimes busy, but they generally have enough staff for registers, etc. Store is clean. Line for gas can get quite long during high traffic times. Early morning is almost always a great time to get gas.
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January 2024 by Tazmeen Fadra-Khan
Costco is always crowded & busy, and this time was no different. They had a good selection of clothes for kids & adults this time. Ensure you give yourself enough time to account for parking & traffic in the area.
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January 2024 by Kyle Metzler
Great selection and service. The only complaint is not against the store but the customers. Everyone seems more concerned with getting a front spot rather than watching for pedestrians.
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January 2024 by Nabil Elias
Best price for quality shopping. Fastest professional checkout.