-
February 2024 by Olivette Bond
The van that I reserved was not available when I went to pick it
-
August 2023 by Junior Thompson
Randy went out his way to move me to Florida forever greatful
-
November 2021 by Trevor Foster
Great service and full product knowledge!
-
October 2021 by Renee Louise
WORST PLACE EVER! DO NOT RENT FROM THESE CROOKS!! Me and my husband have a trucking company and rented a 26ft box truck from them. When going to return the truck I called and SPECIFICALLY asked when do weneed to return the truck by in order to NOT GET CHARGED . We were told to return by monday before 230pmand we would not be charged! So we returned the truck on SUNDAY!! On monday when we went to pick up our check for 1400 dollars for the deposit on the truck we were told we owed 700 dollars for this week!!! They are not only crooks but they are liars and thief's. PLEASE GO SOMEWHERE ELSE!!! DO NOT GIVE THEM ANY BUSINESS All they will do is RIP you off. I mean look at all these terrible reviews. They are terrible!
-
July 2021 by James Gallagher
IF YOU CONSIDER GETTING A RENTAL TRUCK TO DRIVE ACROSS CONTRY DONT!! They gave me a truck with leaking water exhaust manifolds a check engine light that came on an off an the truck shook in the seat an steering wheel for the whole over 1000 miles…. And had wrong tires on the truck they should’ve have load range e tires on a e350 not 104t’s go with someone who wont go e yiu a huge junk box!!!
-
November 2020 by Melissa DosSantos
NEVER AGAIN! Had a reservation for 8am for a truck rental. Arrived at the location at 7:55, only to find no one was there. My boyfriend and I waited for 15 minutes and still no one arrived. We then decided to find the nearest Dunkin Donuts to grab a coffee. We went back to the Budget Truck Rental to see low and behold someone finally arrived at 8:35am. Only the man that was there to attend to us WAS AT THE DUNKIN DONUTS WE WERE ALSO AT! Not only was he already late, but he figured he would stop to grab a doughnut along the way! The office smelled like a dirty ash try. We were charged for two drivers.. there was only one. He added me as a second because I was the credit card holder. I NEVER DROVE THE VEHICLE. After all the waiting, because this man was EXTREMELY unprofessional.. we finally left at 9:30. He apologized for being late and mentioned getting a discounted price once we returned the vehicle. We were charged a few days later $225.38. TWO WEEKS LATER... I'M GETTING CHARGED FOR TOLLS!? $81.70 WORTH OF TOLLS TO BE EXACT! We did not pass any tolls, we went through bristol into wolcott. Last I checked, CT doesn't have any tolls. So.. UNLESS I MISSED SOMETHING. I will be sure to contact the office tomorrow. But I will NEVER refer anyone to this company for anything. NEVER.NEWS FLASH, all your trucks are messed up as well. Plus they are more of a hazard on the road than anything. Don't even go over 55 mph. No sanitizing was seen, especially with covid. Man taking care of us didn't even have a mask on.
-
July 2020 by Cynthia Petrauskas
Great service and Steph was AMAZING and super helpful! The truck is very nice and much better than when I went with Uhaul last time. It trailers the car behind it beautifully and it is easy to see the trailer wheels in the mirror. A much better ride too, and more power. With the Uhaul we had a hard time getting though the rockies and up the hill on my road. A++++ would recommend Steph and this company for your moving needs. Thank you guys so very much!!
-
June 2020 by Timothy Pratt
Lady in the office is not nice
-
May 2020 by bullet proof
This is the worst company EVER!!! They made me wait from 8am to 5pm inside the building just to not have my truck ready. The truck was never ready. I had to go to a different company after much headache. They did not care at all. PLEASSEEE!!! YOU HAVE BEEN WARNED!!!
-
November 2019 by Русский Коннектикут
Not open on time of me visit ... I ended calling 1800 number to get a price
-
October 2019 by Dimas Rodriguez
The best in all ct.staff owner great
-
May 2019 by The Batman RN
Poor experience -- staff was unprepared and didn't even have the vehicle ready.
-
October 2018 by Angel Mahon
Adverage Service not bad
-
August 2018 by David Valle .Realtor
Have used this location to rent trucks in the past and I must compliment Adam whom I think is a manager at this location. He (as well as other employees at this location) is a professional and helpful employee. Well spoken and understanding.
-
August 2018 by Joan Ferraro
No Stars. Place is a dump. Worker at the counter is a complete MORON!!!!!!
