Advance Auto Parts in New Britain is a reliable destination for automotive aftermarket products. Located at 64 Veterans Dr, the store is known for its excellent customer service and knowledgeable staff. Reviewers appreciate the clean and organized environment, as well as the availability of various products, including FRAM fluids, Carquest parts, and DieHard® batteries. Customers can benefit from free services such as battery testing, installations, engine code scanning, and battery recycling. While some customers have noted the challenges of accessing the small parking lot and the busy Veterans Drive, they still find the trip worthwhile due to the store's commitment to service. Many have praised the quick service for common needs, like battery replacements, and the convenience of ordering parts online, which often comes with discounts for loyalty program members. Overall, Advance Auto Parts is highly recommended for its attentive staff, product availability, and helpful services, making it a valuable stop for automotive needs.
These guys were great ! Alex , Jay and Israel Courteous and helpful Thank you !
January 2026
For the most part I do all of my auto parts shopping at Advance and have always had a great experience. Always greeted when entering the store and always asked how they can help me. Customer service is above and beyond
September 2025
This place was the only place in Connecticut that had the parts I needed on hand picked up as call it in they had my parts ready on the counter New Britain Connecticut Advance Auto Parts on 64 Veterans Drive
