Advance Auto Parts, located at 180 E Main St in New Britain, is recognized for its fantastic customer service and knowledgeable team. Customers often highlight the helpfulness of staff members, particularly the store manager, who provides efficient service, such as battery installations completed in under ten minutes. The store offers a wide range of automotive aftermarket products, including leading brands like FRAM, Carquest, and DieHard® batteries. In addition to products, the store provides free services like battery testing, oil recycling, and engine code scanning. Customers appreciate the option to order online for extra discounts and the convenience of in-store pickup. There is also the possibility of dropping off UPS packages with pre-printed labels. With a loyalty program called Speed Perks, shoppers can earn points toward discounts on store items and gas. Overall, Advance Auto Parts is a reliable destination for automotive needs, promising a great experience for repeat customers.
The associate was able to verify the factory recommended manual transmission oil and capacity and even offer a more cost effective choise.
April 2025
Very knowledgeable and helpful staff. Crystal was able to help me find the part I was looking for. Always helpful.
April 2025
I purchased windshield wipers for my car. And the young man Demetrius put them on for me and he was very kind and very helpful. Excellent customer service
