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April 2024 by christopher frederick
Staff is super friendly, quick, and very informative. They suggest but don't push their added services. I highly recommend this establishment.
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March 2024 by Dani Bee
Fantastically fast and friendly service.
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February 2024 by J.R. Asprelli
Great job! The guys that helped me were great!1st, they don't use an impact gun on the drain plug!They changed my oil and oil filter, checked the tire pressure, air filter. Etc and lights if you want them to.They did all this on a Sunday afternoon in record time and I didn't even get out of the car... They checked the oil pressure after they were done and off I drove.Normal price is about $50 for reg. Oil and filter with options for synthetics. I got the reg but look for online coupons I found a 50%off and a $25 oil change coupons, either way it's about $25 that's cheaper than I usually pay for the oil. Thanks guys, I'll be back...
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January 2024 by Lauren Costello
Excellent service. Imani and Kevin were very professional, courteous and knowledgeable and everything was done efficiently. They checked my car thoroughly and quickly. Thank you.
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December 2023 by Tasteless
Great place, quick service, and very friendly staff! Just went for the first time to get an oil change, and was helped by James. He was very friendly, asked me if it was my first time, was always letting me know what was going on, and let me know any issues other than my oil that needed to be addressed. He also let me know what those other parts that needed replacing do, and why replacing them would benefit me. Overall a very great experience, and I will definitely be back after 5000 miles!
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October 2023 by Lance H. (Sirlancealot68)
Friendly Staff, Polite and Professional, They Get you in out in a timely manner. I've Personally Never had any issues in between oil changes, such as a leaking oil filter. I go there just for an oil change,I tell them that's all i want done right from the start , although they will include there recommendations of services they feel are needed, and or factory recommend ( I prefer the dealership or a personal friend, that's just me, nothing against Valvoline) on a printout, and I understand, that's to be expected, they don't keep pushing it during the oil change, which i like. So yes,from many personal experiences, I recommend the Naugatuck Valvoline oil change service. And they always have excepted the coupons I've found on line.Service: Oil change
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October 2023 by S L
I was serviced today by Cyrus and am overall happy with my experience. It was pretty busy but Cyrus got me in and out as quickly as possible while still providing top notch customer service. He was extremely professional and so polite. He recommended a few services that would benefit my vehicle but was never pushy. He also took his time explaining the benefits of having the services completed and answered all of my questions thoroughly. Once again, very pleased with the service here.
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October 2023 by Dave Gabriel
Zachary did my service. He is very friendly thorough and knowledgeable. He patiently answered several of my questions. As always everybody else there is friendlyServices: Air & cabin filter replacement
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October 2023 by Kate Kosior
This place was great, didn't feel like I was being mislead, reasonable prices. Liam and Wyatt helped me today and were very nice and friendly and helped me make the best decision on what to do during my visit. Thank you!
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September 2023 by Josette S.
I have gone to the Naugatuck Valvoline a few times. Typically I find the service pretty good. I went today and I think his name is Gary the Asst Manager I was first surprised he was the Asst Manager with the lack of Customer Service skills. He was abrupt. He seemed irritated and bothered to be doing his job. At one point I tried to ask a question about the two types of oil he recommended and he said I can't hear what the hell you are saying. My window wasn't all the way down. Next time try saying excuse me can you repeat that again. I will not be going back to Naugatuck.
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September 2023 by Brandon M.
Stopped in on a Thursday afternoon at 12pm, proceeded to wait in line for about an hour and a half. The oil change process took about 45 minutes and counting which is relatively fast but have been to locations that move much fast. Didn't seem to have much urgency as some lines went quicker then other. Multiple times during this visit the staff is constantly taking breaks. Lastly the guys joked around about draining or not draining something because it would take 11 minutes and is a bigger vehicle. Im still in my vehicle waiting to leave while no one works on mine.
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August 2023 by Jocelyn Rivera
Not communicative or clear on services. Put synthetic in my car without clarifying just asked "what oil?" And I stated whatever the car takes. Then charged me $80 for the oil change. Later I'm driving to NY and my heat shield rips off- they didn't secure it properly. THEN I have my oil pan scrapping and when I go to fix it it's already zip tied. Way unhappy with this service.
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August 2023 by Amanda Fiorillo
Very nice and love I don't have to get out. Gave me a discount on cabin filter. Very respectful and prompt
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August 2023 by Alison Tewksbury
Friendly, helpful, efficient, easy to work with. Luke and Anthony got everything taken care of quickly and carefully. No high pressure sales. Luke put everything back in my glove box even though he definitely didn’t have to. Blonde manager was kind and helpful as well (didn’t catch his name). My go to for oil changes and light bulbs, other routine maintenance
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August 2023 by Karina D
I got there first thing in the morning they started right on time took me immediately in. Kelvin was such a wonderful help! He was friendly, attentive, and knowledgeable! He was quick and precise, answered any and all of my questions. I also love the fact that you can remain in your car and watch what’s being done to your car. He let me know what was going on through the whole process. He honestly and truly deserves a raise! I appreciate the service so much I’ll always come back! Thank you so much. Also to note, I as a woman felt very safe throughout the whole process if any woman wanting to go alone was wondering!