7:30AM - 5:30PM
423 Rubber Ave, Naugatuck“Excellent customer service.. went above and beyond to make sure I got the cheapest deal for what I was looking for.. as quick as a shop is gonna be.. overall just my type of place.. I'm happy with everything I will be going back”
“I had come out of grocery store and noticed one of my tires was flat. I went to Monroe Muffler in Naugatuck and asked if someone could help. They were extremely busy but I waited and was so grateful for the immediate response and repair to my tire. I didn’t get the fellows name who repaired but Thank you so much and my groceries were still ok!!”
“I needed to get a Pre-Purchase Inspection for a car, and I wanted to go to a shop where it looked like an experienced mechanic would take a good look at it, instead of having someone just quickly check the oil, brakes, etc.... without being thorough.
I know I made the right decision and I am 100% happy and satisfied with the service I got. Shellie even contacted me the day before the appointment to go over some concerns regarding the car's history w/me, and to make sure that a PPI was worth MY time and money. This level of attention to detail is something I would never expect from a larger chain store or, honestly, anywhere else I've been.
After the inspection, Rich went through each of his findings with me and in a way that I could understand. He gave what I consider as a very fair assessment of the vehicle (listing what is in good condition, what he could/couldn't check, as well as what needs work) and even told us to call back if we have any concerns or questions!
Also, before coming here, I noticed there were a negative review or two, regarding politeness...I can't speak for those people. But in my experience, they were both very friendly, polite, honest and professional.
Overall, the impression I got from this place is that it's a shop where they genuinely care about providing good but also honest service. And, I genuinely appreciate that. I will come back here, in the future, if I have anything that needs to be looked at!”
“We stopped by to get air for our tire and left very satisfied. They were so kind to fill our tires, and we’re truly grateful for their thoughtfulness. We hope their business continues to thrive—they truly deserve it!”
“I had a bubble in my tire and they had me in and out within a half an hour. Spencer was incredibly knowledgeable and kind. I will gladly give this place my service when I have an issue with my car.”