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November 2023 by Jayendranath Krishnamoorthy
Great service but bit pricey
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October 2023 by Dawn Braley
Had Emissions done. Not a long wait. Just stopped in. Very friendly.
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May 2023 by Rachael Willis
I’m going to try to keep this short and sweet. If you have repairs to a vehicle that are not covered under your insurance or someone else’s insurance, steer CLEAR of this place. The only reason I gave them 3 stars is because the end of my experience was a great one. I can’t remember everybody’s names, but my car was recommended by AAA to be towed here for repairs after overheating on the highway and needing a tow. Mezzios quoted me $2,900 for repairs, stating I needed the following:1. A new radiator2. New radiator housing3. A new thermostat4. All new fluids (antifreeze)5. An oil changeObviously as a single mother there’s no way I have this kind of money laying around, and once I let it be known I was not going to take the insurance route, everybody became much more understanding of me.The other star comes from the gentleman at the front desk who had a huge heart and understanding for my situation. He only charged me $60 for diagnostic and let me tow my car out of there. I was SO appreciative of that.So customer service (AFTER the bogus charges) 5 starsBogus Mechanic charges : 1 starIn the world we live in today, it’s sad to see small businesses taking advantage of local customers. Especially since we are the sole reason you remain in business.I got my car fixed for $435. TOTAL. At a reputable garage. This is why I’m making this review today. If you don’t have a fortune to waste, stay away from this place.Service: General repairs & maintenance
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May 2023 by Jacky Cayard
This is an update to my previous review. The coolant was leaking and they said it was my radiator and it needed to be replaced. They Replaced the radiator And Gave me my car back with the coolant still leaking. Now they are saying it was the CWOL, and wanted more money to fix the car when they didn’t fix the issue in the first place. The Manager, Mr. fitzsimmoms was very rude and condescending towards me. I paid 1755 because they told me that it was the radiator that caused the coolant leak. I trusted these people to fix my issue and they did not. Do not bring your car for service here!!
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April 2023 by Flodyne C
I went to have my suv checked due to a coolant leak. They told me I needed my radiator replaced to resolve the problem. They replaced the radiator, gave me my car back with the coolant still leaking. I returned to have them check the issue. They said that the coolant leak is near the windshield. After less than a week of paying 1755 for them to fix my leak. The manager, Matthew F**********, was so rude and condescending towards me. And Mezzio is trying to say that the coolant is leaking for another reason, when they did something wrong to my suv. I will be seeking legal advice.
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April 2023 by Ty Webb
They did my emissions test very quickly.
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March 2023 by Erwin Aniban
The last time we had our car serviced for an oil change took me more than 4 hours to wait. Even though I had an appointment at 9am I got my car back after 1pm. Second time to experience a similar disappointing service due to long waiting time. I used to have very good service in this shop but the last time was just terrible so I am staying away. Additionally they do unnecessary services and poor planning (i.e. doing tire alignment when they knew it would be done too in the next service). Such a pity because the owner is very nice.
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March 2023 by Carolyn Broadhurst
There’s a reason this place has been opened since I was a kid! One, we have a carvana vehicle, and the warranty process is always complicated. They dealt with it effortlessly and without complaint like most other places. And two, we have a Mitsubishi lancer, and parts are difficult to obtain. They found the parts fast, and kept constant communication through the whole process. Honest work. Extremely polite. I always used Mezzios for my emissions, but I highly recommend them for all auto work!Services: Vehicle Inspection
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February 2023 by Marie Maroney
Mezzio’s is THE ONLY auto repair shop I trust with my vehicle. Not only is the staff the friendliest and the most trustworthy but they will also work with you and for you in any way you need. The provide a ride home and a pick up if needed. They also provide a rental vehicle if they need to work on the car for more than day or two. Excellent mechanic service, knowledgeable employees and fair if not great pricing. And I check comparable rates with area places on all my work done. They’re always at or below the going rates. Most mechanics see me, an elderly woman without mechanical knowledge and take advantage, not Mezzio’s. A true family owned business.Service: General repairs & maintenance
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January 2023 by Linda McBride
Went for emissions. Was quick & efficient. Nice staff
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January 2023 by Max Kerpelman
Mezzio's has maintained my cars for many years. They always do good work at a reasonable price.Service: Oil change
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January 2023 by Bernard Onze
I Brought my vehicle into Mezzio's Auto Care today to have a Code cleared after installing a new Mass AirSensor. I wasn't aware when I arrived, that they were aready closed. There were still employees in the Building, so I went inside. I was Extremely Grateful that they took the time to have a technician come outside with his tablet and clear my code for me, so that my check engine light would turn off. He also gave me a tip on how to clear it myself in the Future. I want to Personally Thank The Technician & Mezzio's Auto Car of Naugatuck, CT. for the Outstanding Customer Service they provided to me. You are a Model for what all Businesses Strive to be. I would Recommend this Company to all in need of Auto Repairs or Emissions Testing.Thank You again, and Merry Christmas
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September 2022 by So Blunt
I went to Mezzio's about 1 week ago from today's date 9/20/22 due to my emissions being expired. I paid all up front fees as required before service rendered. The Service Department were friendly, quick and the mechanic didn't have any issues with the questions I had asked regarding my car.
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September 2022 by Arijana Lempke
Mezzio is great at answering all your questions about emissions, and what they need you to bring in order to get it done. Always good customer service no matter what.
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September 2022 by Susan Ericson
Didn’t fix the problem and charged a fortune. Would not fix it without my paying more money. Never again!Service: Brakes