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May 2024 by N Scott
Following up from my last post: I took your advice and preordered this time. The service was jack-rabbit fast. The music was also significantly softer and more gentle, which I really really appreciate. I feel like I was heard by the folks at The Botanist. This review has been modified from a 1 star to 5. Listening to your customers is critical and I really appreciate being heard. That is worthy of 5 stars given my first review was given only a couple of weeks ago. Thank you!Old review read:The music is way too loud for folks with sound sensitivity. Especially for medical patients being forced to wait in a hot claustrophobic tiny room. Get some ventilation in there. And not the first time this has happened to me here at this location.
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April 2024 by LisaMarie Bower
Tori is amazing made me the new kid comfortable thank you
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March 2024 by Robert Dunn
don't believe they deliver. they said they deliver to my town and towns much further away but when I tried to use the service they said I was out of delivery range . I live in Preston! and they say they deliver to Lisbon! obviously a lie! I've put up with high prices and low quality but I can't abide blatant false advertising
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January 2024 by Venus Hamzavi
The employees at Botonist are professional and sweet S ever. They always help when needed and never complain. My favorite dispensary! ❤️❤️❤️❤️
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January 2024 by Steve Statz
Stopped going here. The selection has been lacking but even worse are the prices. CT prices are insanely high then add taxes even worse. Not to mention there are hardly ever sales. If you can get to any in RI or MA do it. Always 15 to 20 percent off sales, always plenty of choices and way cheaper. Worth the drive to pay less than half of what you'd pay in CT and you get double the product. + .5 cart= $170!MA/ + .5 cart + 15/20% off= $50Which means you can buy more product out of state and make LESS trips to a dispensary.We need to start going out of state if possible so these places in CT can drop their insane prices.
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January 2024 by cara dibattista
I've been going to The Botanist almost since they opened. The staff are always helpful, kind and go out of their way to make the customer comfortable with their decisions. The products are the best Connecticut has to offer and even if they run out of something they quickly refill. I've always left The Botanist as a happy customer.
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January 2024 by Christopher Robertson
The friendly staff is knowledgeable and professional,it's always a great experience! I would recommend the botanist in Montville to new customers and patients of other dispensaries,you won't be sorry!
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December 2023 by Wesley Irvin
My absolute go-to spot. Was introduced to this place by a co-worker of mine who recommended it when looking for a recreational dispensary after everything went legal. Staff here is always friendly and fantastic. You always feel welcomed when you arrive here. Even when it is incredibly busy they are very efficient at getting customers served quickly. Staff always seems willing to help anyone that has any questions about purchases and is always patient when explaining things. Absolutely one of the best spots in the area for recreational.
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December 2023 by MeLa Thor
Nice, organized shop. Associates are super friendly and often remember repeat customers. They also tend to be a few dollars cheaper than some others in the area. Selection is pretty good, but also sometimes is low for certain items (but i notice it's usually similar for all the shops in the area). Def one of my go to stops!
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December 2023 by robert joesten
They have gone from the best to where flower is not available. I hate to say it but will probably have to change my medical dispensary after 5 years.Otherwise good people, great service, delivery is a nice plus, but without having anything in stock and prices going up exponentially I just don’t see them being open in 3 months. In prior times I would have rated 10 stars.
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December 2023 by Jillian B
The Botanist is a very bright and cheerful dispensary. The staff is not only welcoming, but efficient. They are very knowledgeable of product and product whereabouts. You'll always find something to meet your needs at The Botanist.Be Well~
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December 2023 by chris ostby
Been coming here as my go to spot. Kind of outta the way for me, but lines always move quick and they constantly have deals going on. Just gotta shop smart..
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November 2023 by Megan P.
This was my first time at this location. Before you enter the card you. There are iPads to show you the products they have. They have you place and order on the iPad and then you pick it up at the window. They call you in a room and verify your information. They have medicinally and recreational products. You can pay with a card or cash. There is a parking lot. This place was clean and the staff was friendly.
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November 2023 by Jessica S.
Incredibly attentive, knowledgeable, and helpful. As a medical patient, these folks have been able to help me pinpoint products that work for my symptoms and help me feel balanced. I've never met a human in this location that was anything other than patient, knowledgeable and kind. Excellent customer care!
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October 2023 by Jack Adam Miceli
Absolutely horrible user experience. I was shorted flower and oil. This business is stealing your money. They have a horrible business model. They have a horrible interior design. Everything about the botanist montville is just completely horrible. Their cart limit is completely arbitrary don't come to this store. I know I'm not the only one who feels this way as this is one of the only recreational dispensaries in the area that is available. Their products are subpar and oftentimes it feels like that the employees actually shake the kief out of the product itself, so I believe I would not like to come back here unless it was for pure necessity and medicinal reasons. And if this review isn't responded to, it just proves how deplorable and completely disgusting this business is at caring about their users and their customers. I hope to never return.