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May 2024 by L Grace
Absolutely ADORE this place
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May 2024 by Neal Bernard
Very friendly staff, and helpful.
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January 2024 by Matison K.
First they lied about having a highlighter in stalk that we soon later found in the drawers these workers do not care about you and today no one came to open the store it was meant to open at 11 and I'm still waiting while writing this review and it is currently 11:15 I do not know the workers name but she was very rude about my return and double charged my credit card please save your money and don't come here
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January 2024 by Sean Boisclair
Ladies were very helpful getting me the Sol bum bum butter that my wife forgot to pack. Thank you
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December 2023 by Bryan Alicea
Tara is amazing! She made me feel welcome. It was my first time there doing the facial and wax eyebrows. She made sure I was comfortable throughout the whole process. She's very knowledgeable and friendly. We also had a fun conversation. I left feeling like i made a friend. If you need help with anything make sure to ask for her ?. Thank you Tara
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December 2023 by tonlieu narisara
Staff here are racist here nobody came to help me but they came to other customers. Also I’ve been waiting for more than 5minute at the cashier waiting someone to cash me out. They didn’t do anything but gossip. They don’t care about asian. Go Sephora somewhere else
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December 2023 by Jean Anderson
I WANT IT ALL!! LOL
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September 2023 by Kimberly A
The staff is so great I always love coming in, Sephora is literally the only reason I ever go to the casino my sister and I always love stopping in. The few questions I ever have are quick and easy to get answers to. I wish they had more in store but I know it's a small store
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July 2023 by Kimberly Ash
They are so helpful it's my favorite store honestly
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June 2023 by Vanassa S.
Came to get foundation. Madison on the Mohegan Sun store helped me find the product. We entered store at 755pm. Madison repeatedly said "we're closing in 5 minutes". I knew what I wanted. Wasn't planning on staying all night. Certainly wasn't "shopping" because Madison repeatedly said that the store was closing in five minutes. I asked her if they had a hard stop at 8 PM even though customers were in the store and her response was yes! As a business owner, my customers always come first and WE do our best to accommodate them. Very disappointing. Madison was curt, not friendly and I won't be going back despite the fact that it's close for my make up needs because if this. I'll go to Ulta.
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May 2023 by Cassandra Giguere
Staff were incredibly rude and unhelpful. I went in and walked around for a minute and upon realizing I could not find what I needed and I tried to find a staff member who could help me. I found two staff members who I could help me and upon asking a question they seemed like I was being a burden by just simply asking if they could help me. Once I explained what I was looking for I was completely condensed by the two staff members and was treated like I was wasting their time. They were incredibly rude to me and made the experience so wholy uncomfortable that I ended up just leaving without even getting anything despite knowing that there were alternative products I could have purchased. My experience was very uncomfortable and I do not see myself coming back any time soon.
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May 2023 by DINA CARLUCCI
This store has an exceptional selection of cosmetics and Becca provided exemplary customer service in assisting me in all aspects of my eyeliner purchase. She is courteous and quite knowledgeable about the merchandise. She is a true asset to your company!
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April 2023 by Heather O.
Don't bother with this location. It was so busy you couldn't move down the aisles to look at things. No one offered me assistance, which is understandable considering the chaos. Luckily they had the one product I was looking for, but otherwise shelves were cleaned out. Every item that I was interested in impulse buying was sold out. The store was dirty. When I got to the register the girl was not pleasant. I will travel farther next time to go to a Sephora that actually has things in stock and the employees aren't salty.
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April 2023 by Matthew Salvatore
Drove to this location today. Already a 45 minute drive out of the way. I had pre checked that the product I wanted was available at this location and went to go pick it up. When I got there I was first told they did not have it in stock and it was online only. I then asked another employee and was told they had it in stock in the back but could not bring it out due to it being a fresh delivery. They said they were “too low staffed to unbox it” I then left and placed an online order for pickup and was told that the order was ready for pickup not even an hour later. Now I have to go back out of my way again. I think they were just too lazy to go and get it.
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April 2023 by Ash MoniqueLove
Needs to have more brown skin women makeupI walked around the whole store and they didn’t have what that supposed to carry very disappointed