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September 2023 by Erin LeCain
They're always friendly and fair priced. They don't make me feel I'm being robbed as a female.
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August 2023 by Marcus Wilhelm
Profesional, personable and courteous. Had my vehicle repaired in significantly less time than expected and at a fair price. Will definitely be retiring and definitely recommend their shop.Service: General repairs & maintenance
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August 2023 by Paul Henry
The place seemed to be great. The phone person was very nice. I had 2 blown tires and AAA recomeded. The place. I just was stressed and wanted my car off the road. In hindsite i should have went to a tire place. I called in the afternoon and said my car would be ready by 5. At 445 the owner said he couldnt finish. I said im stranded here and need my car you said it would be ready at 5. He raised his voice when he didnt get his way. I understand his anxious to get home after a long day but it only took 15 minutes when I demanded he finish the work. Taking an extra day off from work is invonvient and cost me and my wife 200$ in lost wages. The owner then proceded to tauny me by putting my blown tire in front of the door and making it my fault he cant finish easy maintence. The phone person also claimed she said she would call me when the work was done when me and my wife both heard over the phone the work would be fone by 5. The owner also said to me when i told him i was stranded to call for a ride. He said ur an uber driver you must have friends to pick you up. Whatever that means. Probably just ignorant. I dont recomend this place although the work was very nice and the tires are great. Its too badService: General repairs & maintenance
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August 2023 by Jay H.
A really nice family run business. I have gone to them once for auto issues and many times for emissions tests. They have always been fun and friendly and reasonably priced. Service has always been quick. Because you can easily overhear day to day operations while sitting in the waiting area, they have always been polite and pleasant to everyone on the phone and usually trying to assist them or accommodate them in any way they can. You can also usually get the feel from someone when they are just putting on an act and I have always felt they have been very genuine and sincere. I have no issues going back to them anytime.
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August 2023 by Patricia Raffaelli
A local trusted business that will try to accommodate you in a timely manner, gives you a fair price, and has great service.
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July 2023 by Dragon Delamater
Bought a car off Tyler and it couldn’t be a more easy & overall great experience. Tyler is an honest, hard working man. Highly recommend, will come back again!! 10/10
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April 2023 by Evan Windsor
Smoothest emissions test of my life! Very friendly staff, highly recommended.
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April 2023 by Paige _
Bought a car with Tyler, he was absolutely amazing. Made the process much less stressful than I thought it would be.
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March 2023 by karen cosgrove
I purchased a Santa Fe 2014 Hyundai at Pennell Auto. I did a lot of research before buying it. Pennell’s has best pricing and wonderful customer support. They made the process easy. The financing and warranty were excellent. Highly recommend you checking them out.Services: Vehicle Inspection
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March 2023 by L J
I am so displeased and alarmed. I had my vehicle towed here after my car wouldn’t go past a certain speed. They told me the diagnosis which was one coil and 4 spark plugs. I paid over $700.00. They assured me my car would be ready Monday evening. They called me letting me know my car was finished then proceeded to tell me I had 2 leaking axles. So therefore it was not an accurate diagnosis the first time. My relative picked up the car for me and immediately the car and the car started “bucking” doing the exact same thing as it did before. They then proceeded to state that the car would need ANOTHER coil!!! Therefore they must have never test drove the car and messed up on the diagnosis yet again, Corrupt and trying ti get MORE $$$. This is NOT okay. I do not trust this business AT ALL. I will dispute the charges if I don’t get proper service!!!
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March 2023 by Desiree Robinson
Got a 2013 Hyundai Elantra from here and Tyler had the best custom service great mangiment always there to help with a great smile thank you Tyler for this amazing affordable car
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March 2023 by Ryan Molnar
Great place to buy cars. Great salesman. Very pleasant and personable business.
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March 2023 by Cathy Brainard
We do our emissions there , they are great
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January 2023 by Michael Walrond
Pennell's is where I have been taking my car for emissions for years now. My kids go there and I recommend it to everyone in the area. Fast and friendly.
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January 2023 by Marcia Robinson
Great customer service, reasonable wait times with consistent updates on service completion. Friendly and caring staff.
