Direct Diamond Company is a highly recommended jewelry store known for its friendly, knowledgeable staff and personalized service. Customers praise the staff, especially Clare, for their expertise, kindness, and honesty. Clare has a talent for designing beautiful custom jewelry, recreating sentimental family pieces, and guiding clients through their choices without pressure. The store offers a wide selection of jewelry and has an in-house jeweler capable of making custom pieces to suit individual preferences and budgets. Many customers have been working with Clare for years, appreciating her ability to make their jewelry visions come true, such as creating a perfect engagement ring from a family diamond and ensuring designs are suitable for their lifestyles. The store is commended for its excellent communication, honesty, and making the jewelry-buying experience easy and hassle-free. Clients feel confident that they will receive high-quality jewelry at a fair price, with no upselling tactics. Overall, Direct Diamond Company is recognized as a trusted, customer-focused business where clients feel valued and satisfied with their jewelry, often becoming repeat customers and referring friends and family.
Could not be happier about my experience with Claire! She helped design a beautiful ring, had excellent communication and her care for her customers is unmatched. Very highly recommend!!
August 2022
I have been coming to Direct Diamond for years. Excellent and friendly service. Never try to upswell. Will work within your budget to get the best quality for what you want to spend.
June 2022
Exceptional personal service. Beautiful jewelry. Wonderful staff
