Online customer service for Webster isn't very good. Things have changed quite a bit this last year.
January 2023
we have been customers of webster bank going on 30 years. always helpful and there when we need them
November 2017
Either under staffed or just unprofessional. One staff member was working the counter and the drive up while the other employees sat around. While helping me she also was on the phone and was rushing my transaction. I didn't appreciate the lack of customer service from this branch.
