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June 2024 by Kimberly Reall
I had at great experience when I went in and got a new phone. RJ was so helpful between over the phone and in person. Everything went so smoothly.
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June 2024 by June Babcock
Excellent customer service. EMRE went above and beyond making it a pleasant and seamless experience.
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June 2024 by Ralph Raucci
This Review is WAY Overdue! In Dec. 2023,I brought My Disabled Sister who is a US Navy Vet. to this Store because of a problem with Her Phone.
The Manager referred Us to Tamara. She worked Diligently for at least 35 Mins Troubleshooting My Sister's Phone.After about 10 Mins. My Sister told Her It's Okay, She'll just buy another Phone, but Tamara would Not give Up!!.
She had an Extremely Positive attitude!
The last Step She tried, cleared out My Sister's Phone and got it Running like New.
She was Extremely Kind and Represents Your Company Very Well.!
It's not just a Job to Her, She really cares about Helping others.
Sincerely,
Phyllis and Ralph Raucci
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June 2024 by Randy Kohn
Manager lied to me about the increase in bill and deactivated my other phone even though he said it was only 10$ more to add another line stay away from the manager he is a pathological liar
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May 2024 by Daniel Olavarria
Manager Tai Lebron in Milford, CT is the best! I had issues completing a port in from another carrier, was getting nowhere with anyone until she stepped in and saved the day. Tai was more than patient and understanding of my frustration, I really appreciate you Tai! Your listening AND willingness to assist goes a long way!!! ?
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April 2024 by Carol G
We were in the store today and Sienna worked with us. As retirees we struggle with technology. She was patient and thorough. It took a while to sift through the smartphone options, but she was amazingly helpful and knowledgeable. I would definitely recommend her to anyone needed to visit the Verizon store.
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April 2024 by Erica Gray
Went Thursday and got help from Xaviar who was very quick and patient, went again today Friday to finish phone set up and Eddie, Raquel, and Sierra were all very helpful, 11/10 would recommend
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April 2024 by Paul Mc
the Milford Verizon took the time with us to fix the neighmare problems that Stratford CT created. Stratford forced a tablet on us that we didn't want. then it was added to our monthly bill at $20. Milford CT saved us by showing how we could fixed the problems caused by Stratford. all is good with the world now...
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April 2024 by Sharon Knight
Coming to the Verizon store is difficult in itself .I get lucky enough that most of the time I get the pleasure of Eddie helping He is very knowledgeable on your products and services and very Professional and patient. ?
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March 2024 by Jennifer Medina
WORST PLACE TO EVER GET SERVICE AT.. THESE PEOPLE REALLY SUCK.. HAD ME WAITING AND WAITING AND WAITING.. THEY ALL JUST SITTING AROUND OR IN THE BACK
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February 2024 by Deb Bazinet
Was helped by Ray this evening. He was very knowledgeable, patient, and fixed a persistent problem with one of our phones. The wait was short and we were in and out of the store in no time. Thanks, Ray, for your help!
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February 2024 by rainyday woman
2016, bought my 1st cell phone here. Customer Service horrendous for an inexperienced senior. Cancelled everthing after a few months, stayed with home phone. 2024. Came back here, nothing changed. Went to AT&T. A+ felt immediately comfortable. Patiently walked me through everything. Yay.... 74yo & finally got a cell phone !(*0*)! Beautiful Samsung Galaxy Z Flip5 that looks like vintage compact case, I am so thrilled with it all, but mostly that the store in Orange actually SAW me. Thank you, Gabe.
PS, they were very helpful at T mobile too.
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January 2024 by Ameira H.
Sierra was super helpful and nice helping me transfer my information onto my new phone! Made the entire process less stressful for me!
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January 2024 by Sue Haimoff
Tamara was a wonderful help help to me when choosing and purchasing my Android phone. She is personable, knowledgeable , patient and a pleasure to deal with. You are lucky to have her.
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November 2023 by Microbial22
The only downside was the wait. However, the staff were very friendly and helpful. It felt more welcoming than the Fairfield store.
