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February 2024 by Peter Murray
It's a shame this branch has a really wonderful group of people, but I cannot stand it when my card gets locked out for a measly one dollar purchase. This is the last time I'll be dealing for td bank for quite a while...
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November 2023 by Mac Tawadros
Every time I walk into this branch they don’t have enough tellers working. I always have to wait in line forever every Friday so I can do a single simple withdrawal transaction.
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September 2023 by Jacqueline R
Taking a star off for the wait times as others have said but Anna was a great help and made what I thought was going to be a difficult process very easy and seamless.
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June 2023 by Donald Sexton
Best bank ever. Friendly. Efficient. Precise.
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April 2023 by Rich S
Staff is nice but the wait time in line inside and out is just way too long. Suggestion for the bank is to hire or have more tellers on the same shift.
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February 2023 by Scott pelham Sr
Terrible. I hate TD Bank. Everytime I would go in there they would be under staffed and painfully slow. I would switch banks, but they are all the same. I used to go in there for rolls of quarters, cash and bank checks. No more. I get the quarters I need at the laundry mat, cash back and money orders from Stop and Shop. It's quicker, closer,more convenient and they open earlier. Also the money orders I believe are $1.50 each there. TD Bank used to change me $8.00 for a bank check even though I had an account there. I would give them -10 stars if I could.
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January 2023 by Amandeep Singh
worst place bank in all america.. credit goes to workers hear.. this bank should b closed very soon if they work like this.. take 2-3 hours only open the bank account super slow..
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January 2023 by Gissell
Worst customer service we’ve experienced EVER!!! The customer service representatives were RUDE,UNPROFESSIONAL AND MADE US FEEL DISCRIMINATED. They kept looking at us up and down not once asked how she could help.NEVER BRINGING MY BUSINESS TO THIS BRANCH AGAIN!!!!!!????????????
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November 2022 by Katherine Koley
I came here with my step dad who drove an hour to see me for a medallion signature. We finally get someone to help. She says she needs a statement. I said I would have to call the contact at the company. She said well you will have to wait over there. I got the company on the phone and the bank teller was already helping another customer. I asked her a question because I had the company on the phone and she walked in the back and told me to wait. I literally have the company contact sitting on the phone. I asked another teller to speak to the manager . He replied he’s on lunch for thirty more minutes. I’m completely appalled at the lack of answers or help.
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October 2022 by Eryn Dortche
As someone who works 3rd shift (11p-7a) most of my banking has to be done through the ATM. This location has two ATMs and they either WON'T take cash deposits (which makes no sense to me), or both are down at the same time.I live in West Haven and to avoid having to try and find parking downtown, I come to this location; but it's just as inconvenient because nothing works.
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October 2022 by Summer
Always a long wait and staff is not friendly at all! Very poor customer service!
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October 2022 by Ju Aviles
Americas most inconvenient bank ?????? Rude, unprofessional, & UNHELPFUL. Came here to cash a TD check and it always takes forever & there’s always some issue. On top of that, have to deal with their negative attitudes. Go to Wells Fargo instead.Update: took a total of ONE HOUR for them to cash one of their one checks!!!!!!!!
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July 2022 by Felix Peralta
Staff needs to learn to not say ssn# and withdrawal amounts out loud around listening bystanders.
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July 2022 by Christopher Willis
Awful. Never enough tellers and the ones who are there don't seem very competent.
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April 2022 by Manuel Aviles
Americas most inconvenient bank ?????? Rude, unprofessional, & UNHELPFUL. Came here to cash a TD check and it always takes forever & there’s always some issue. On top of that, have to deal with their negative attitudes. Go to Wells Fargo instead.Update: took a total of ONE HOUR for them to cash one of their one checks!!!!!!!!
