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January 2024 by jasmine watt
OMG! Best experience ever, I knew I loved this location before but they made it 10x better today! Everyone was amazing & helped me save money!
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January 2024 by D Martinez
Sorry guys but you lost a couple of stars thanks to Myra telling me “in person” that I need to pay my bill first before signing up for Home Internet . Nothing personal against Myra but I’d appreciate it if she told me that tiny important detail over the phone when I called so I didn’t have to waste my time going to the store by bus ? and then leaving empty-handed. However who I’m really pissed off at is some Filipino who straight up lied ? to me over the phone telling me I can pick up the modem without paying the bill. If it’s anything I’m gradually losing patience for it’s sloppiness and liars who have nothing better to do than waste your time
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January 2024 by Maria Hernandez
Walking into the store immediately greeted and tended to. Ruben and Kristopher went above and beyond to resolve my concerns with my data usage and upgrading my phone. Professional. Collaborative thinking. Overall my experience was above my expectations. Highly recommended and will be officially making this my T-Mobile store for future purchases and account matters. Thank you!
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January 2024 by Jorge Leonardo
This man Stephen is a hard worker smart and also very smart humble respectful person... today he gives me the opportunity to explore one of the most t-mobile especial store in Connecticut. Excellent service and great quality amazing person. I give him a tip hoping that everyone will do it to all t-mobile Excellent workers thanking you'll in anticipation in this matter of mind respectfully and sincerely yours Jorge Leonardo Acosta. God bless
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December 2023 by Christopher Richetelli
I would like to say that "Maira Hernandez" went Well Above & Beyond to help me and she Far exceeded my expectations !- She was by far the BEST sales person I have EVER dealt with for as long as I've been buying cell phones- ANYWHERE !- Maira's customer service skills are TOP NOTCH !- I have always owned Samsungs but wanted to make the Big switch to the IPhone Pro Max but after Maira asked me a couple questions, explained all the features and the differences, I quickly realized the phone was Definitely not for me !- she then gave me some suggestions with 3 other phone options and then helped me pick out the Samsung Galaxy S23 Ultra which I absolutely Love !- the phone buying experience can sometimes be very pressuring because yes you are spending a lot of money, but I am Truly grateful to Maira for all her patience, all her helpfullness, her kindness and suggestions plus Most Importantly her Honesty as well as her friendliness !- I Truly hope she gets recognized as she she 100% Truly Deserves it !- Thank You Maira for a GREAT experience !
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November 2023 by Joan Montalvo
Shopped with Emeka at the Milford Mall and he got my husband and into new phones, transferred everything and made sure it backed up for the future. Great job love T-Mobile!!!
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November 2023 by Mystical Charlie
Stephens Falana’s day was already complete. Upon my arrival. He went above and beyond the call to stay and help me with my issue, transfer me to a New working phone. He was amazing, and totally deserves a raise.Jerry Greene should get an award for best supporting actor. He was totally a great support in the T-Mobile store, helping us resolve any issues. Very patient is very clear and extremely helpful. Both of these gentlemen deserve a high raise!
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November 2023 by becky elmo
Sergio went above and beyond in helping me to set up my iPhone. I highly recommend the t-mobile store at the CT post mall. Ask for Sergio, he is the best!
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November 2023 by jaeline serrano
I am very satisfied with Emeka employee help he was very helpful. Thanks to him i will most definitely trust even more Tmobile.
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October 2023 by Erik Brzoska
Jamie rocks, hands down best customer service I've had at quite literally any place ever. Dude is the one to go to hands down.
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September 2023 by Sylvia Pinon
Talk about customer care and service. If I could give more stars I would. Shout out to Emeka! Who took the time to listen to me, and to what I was hoping for. Who then executed it with not only patience but also laughs. I appreciate the team coming together for the questions that arose. Thank you again for helping me find a plan that will work for me and getting the deal on my new phone with the old and way out of date trade in that I had. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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September 2023 by Kelly Hapken
The team at T-Mobile Milford is truly unique! You don't usually find such friendly people who work in retail and customer service. I've always found them eager to please!
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September 2023 by Aaron DeMarest
Rachel was absolutely wonderful to work with. Very knowledgeable and patient. Highly recommend!
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August 2023 by Debbie Ann Sisson
Thank you T-Mobile you are the best and thank you for helping him very much
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July 2023 by Scott pelham Sr
Kristopher is the absolute best! He helped me with a new phone, was patient and answered all my questions. A+
