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September 2024 by Jen S
Our rescue Gramps has seen Dr. Brooks and we can’t say one bad thing about him. He is very knowledgeable and cares for the animals he sees. We continue to go to Snowfalk and haven’t had any issues.
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August 2024 by Stephanie Roach
Great staff, we had a wonderful experience.
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June 2024 by J L Stiller
My family and I have been coming to Snowflake for years. Its family owned, so its been the same friendly staff over the years. Lately, I've been coming here for boarding and veterinarian services for my cats. Dr Brooks, one of the veterinarians here, is excellent! I find he has a real calming presence that makes me feel at ease and he explains things really well.
I board my cats here too. I have no complaints about the boarding and my cats always seem healthy and happy when I pick them up.
Overall, I can recommend Snowflake to others and have been really happy with their level of care, their services, and the cost.
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April 2024 by Benjamin Zapp
A really great place that does grooming, boarding and veterinary care. Really surprised by the bad reviews. No matter what service I get here, it’s great. Dr. Brooks is a FANTASTIC veterinarian who is patient and thorough. I love this place.
Looking at the 1 star reviews, they are all obviously fake. Most are from people with 5 or fewer reviews, and most if not all of the other reviews aren’t even in Connecticut. Really saddens me to see such defamation of a great business.
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February 2024 by Noel Candelario
Very happy with the care our dog was given, the way we were treated especially how everything was explained to us , as well as pleasant conversation, and that we weren't rushed out . Also had the pleasure of meeting and talking to one of the owners , she also took time to sit with us and talk.
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October 2023 by Abigail Delagerheim
you left poor baby rue bleeding and miserable after her tail amputation. unacceptable. disgusting. please take your fur babies anywhere but here.
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October 2023 by Rosyy Soliz
Horrible.
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October 2023 by Amanda Evans
Absolutely terrible! Does not give the care that is needed to pets and ignores owners requests. This is a tail that had to be amputated, and after her being picked up was still profusely bleeding and wasn't even bandaged! Then had to BEG to get it bandaged. On top of that, the "cone" that was put on her was so short it didn't even reach her snout. These precious babies do not deserve such disrespect. There are many other pics, but I beg of you to go somewhere else!!! If I could give zero or negative stars, I would.
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October 2023 by Autumn Kohlman
Wouldn’t trust them with a pet rock.
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October 2023 by Caroline Kiehnau
would give a zero if I could
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October 2023 by Nicole Marie
YOU DID RUE WRONG!!! You left that poor angels tail mangled. Do better
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October 2023 by Aaliyah Deeley
Do not take your pets here they will come to you worse then what you gave them. Heartbreaking #justiceforrue
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October 2023 by ralph solhem
Great place to take your pets
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October 2023 by Malia Diaz
Horrible place STAY AWAY
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October 2023 by Angie Tafas
went in for a check up and they PUT MY DOG DOWN!!! ?????? ??? also the owner called my dog slurs
