Sleep Number in Milford, CT offers adjustable beds designed to improve sleep quality by allowing individuals to customize firmness, support, and pressure relief on each side of the mattress. Their smart beds feature SleepIQ™ technology, which tracks and optimizes sleep patterns for a better rest. Customers can also explore the exclusive Sleep Number® bedding collection, including comforters and pillows, to enhance their sleep experience. The store staff are praised for their knowledgeable and friendly service. Sales associates such as Gloria and Eric are recognized for making the process easy, offering helpful suggestions without pressure, and providing great financing options. Many customers appreciate the personalized attention and their willingness to go above and beyond to help find the right bed. However, some customers have experienced issues with warranty coverage. One customer shared that after years of use and sagging, attempts to repair the mattress were complicated by warranty policies, especially when external factors like a pet damage were involved. Despite some dissatisfaction with warranty handling, a manager named Chelsea was noted for her kindness and for providing a satisfactory resolution, including offering a replacement part at the warranty rate. Overall, Sleep Number Milford provides a pleasant shopping experience with attentive staff and a focus on personalized sleep solutions. Customers value the knowledgeable service, flexible options, and quality products, though some have faced challenges with warranty policies.
Had a very good experience buying a bed this weekend. The sales people were super friendly, patient, and helpful with our many questions.
September 2025
“Patsy was extremely helpful in guiding us through the process of choosing our new bed. Her knowledge and patience made the experience stress-free. I highly recommend Sleep Number to anyone looking for their next mattress. Thank you again!
August 2025
Our experience was outstanding today. Zak answered all our questions and was very patient with us while we decided what bed to get.