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December 2023 by Nicole Davis
Regular shopping experience. They had everything I need. The staff was helpful and kind in the store. In the parking lot, the young guy collecting carts came up to my car while I was getting ready to leave and began to hit on me. Yes, he was nice. But this is the second time that I have been approached by a young guy collecting carts in a weird way! Another time a different guy stepped uncomfortably close to me outside my car and insisted I needed his help putting my groceries into my car. I did not. I'm a young woman. The guy today stood outside my window for a few minutes after I closed it and took a phone call before walking away. I'd just really like to be able to go to the store without having to deal with men crossing boundaries like that. Thanks.
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December 2023 by Alyssa W
An item was not ringing up on sale when it was supposed to. I mentioned to them that it was on the shoprite website flyer when I typed in the correct zip code but was told that they do not honor prices listed in the website flyer. With everything going paperless that does not make any sense.The overseer of the self check out kept telling me that they could not honor the ad price on the website but only what was on the printed flyer.I am extremely disappointed in this store.
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December 2023 by Jen Dakin
I ordered a cake from their bakery with a celebratory message for a party. When I arrived to pick it up before the party, the cake wasn’t there, and they told me the person who took the order never gave it to the cake decorator. No one suggested that another cake could be decorated while I waited or provided another alternative.When the manager came to speak to me, I asked for a $20 cake in their display on the house. Her response was, “Well, I can’t give it to you for free,” with apparently no regard for the huge inconvenience her bakery department had put me in by simply not making the cake I ordered. *shrugs*Eventually, they said they could decorate the original cake - which would have been fine from the start and saved me 20 min if they’d done this when I initially arrived and they realized there was no cake. It seems like a nice grocery store but incompetent customer service.
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October 2023 by Latoya Menchan
I was very happy to see the carts were charged, a plus for me since my accident. The customer service in the deli department was great. The woman who checked me out in rhe handicap lane was so helpful and polite even when I realized I forgot my card and had to go back home to get it. She did it with a smile and said that she would hold it for me. And when I came back she did. She gives the customer service we need, Thank you Ma'am.
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October 2023 by Barbara Farrell
I just returned from shopping and was preparing to freeze some of meat items purchased, as soon as l opened the package containing a stuffed pork chop… it was foul!! I checked the sell by date and there was two days left! I am on a fixed income and must now make an extra trip to return it. They should compensate me for my time and gas wasted. I have been shopping there for almost twenty years.
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October 2023 by Helen N.
It's an okay store to shop in but DO NOT order delivery from here. They don't refrigerate their delivery trucks! My broccoli was so warm it smelled like garbage. Every frozen item was completely thawed. The dairy products are spoiling already and it's only been one day. I got all of it into the refrigerator immediately, some before the deliveryperson was even done, but the damage was already severe.Almost the only things that are okay are the non-perishables (and, weirdly, somehow the eggs arrived undamaged, though several other items were torn and/or smushed). Also they made weird and unauthorized substitutions (the website gives you the option to allow subbing or not on each item--theoretically).Do shop here in person; they carry things a lot of other area stores don't. But never, ever order delivery from this ShopRite.
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October 2023 by Ray Cervone
I had the same issue with the stuffed pork chops. Bought them on Saturday September 23rd and they smelled like fish. This was the second instance as I bought ground pork on Saturday September 16th and went to use it on Monday the 18th and the same thing, it smelled like fish and I had to wait for the butcher to package it so it should have been nice and fresh. Unfortunately my wife mixed it with ground beef and we were out both. I have also had issues with the cashiers ringing up wrong weights and sku's. If you don't want me to bag because I have to watch the cashiers like a hawk you need to get some baggers or I'll just let the line grow so the cashier can do all the bagging. I don't have the time to waste to continually go back to customer service for this stuff....plus your customer service doesn't open until 8. You should have that open when the store opens at 7. Believe it or not there are customers there before 8
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October 2023 by Mandie Sepulveda
I love shoprite yes, but there was this VERY rude lady who told me i wasnt able to manually enter MY EBT card when i have in fact, done it before, multiple times, the swiper doesnt swipe on it and yes i know i need a new one. But the fact that IT IS POSSIBLE TO DO AND YOU ARE ALLOWED TO. She decided to cause a scene and embarrass me. I was in line with Pasqule and he was trying his best until he had asked her for help. 10 stars for pasqule. 0 for rude lady. So i decided to go home, use the shop rite app, and GUESS WHO WAS ABLE TO ENTER THEIR CARDDDD. There was ways to go about the altercation. She could’ve been like “mam unfortunately we dont do that” but no, she caused a scene and basically yelled at me. But its also the fact i know ya’ll are able to enter your ebt in manually. And i really needed my food today but now gotta wait till tomorrow to pick up. I suggest re training her not to be rude and learning how to enter it manually. I wish i knew her name but ya’ll can watch the video, you see her go to isle 9 around 3:00 on 9/5 and i was just going to pay cash for some things but she really pissed me off to the point i didnt want to deal with her
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September 2023 by Rabbi Stock
Great store! Happened to be passing by, and needed a few things - was able to get whatever I needed no problem.
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August 2023 by damnnii R
This place is awful. The bakery refuses to sell Chocolate frosted vanilla cupcakes. I've looked so many times and not once did i see this mythical combo. It must be too much effort to throw some chocolate frosting on a couple of vanilla cupcakes.
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August 2023 by Krystyna Northover
The store is always clean. Great supply of ethnic foods you can't find at other grocery stores. Great customer service.
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August 2023 by Nickolai Revett
Love this grocery store. Fresh stuff and great selection. Staff are very attentive and helpful.
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August 2023 by Frasco Firle
They have a great selection of everything. I love their bakery and fresh fruits and their fresh meats wow are just great.
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August 2023 by Sheela Partener
Well stocked, clean, great deli choices including yummy sushi. Super fresh produce, friendly service,
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August 2023 by Jacqueline Greg
My first time today . Small place but fresh and organic products. Excellent customer service.
