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April 2024 by Jay lederman
Incompetent employees who don't consider your time valuable and who only care about their needs. Came in to pick up a pair of glasses and waited in line for 20 minutes only to be told by one of the two employees that "I'm leaving early and, Joe can't help you because he's too busy." Absolutely unacceptable and unprofessional. Such a waste of time. Firethem and get better help.
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January 2024 by A C.
i like it all!!! my latest find is nok cha won sweet & refreshing lemons in a glass jar with a handle!superior
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October 2023 by Francesca D.
I love COSTCO. However, do NOT attempt to go there on a Saturday. It is insanely busy, and the parking lot is a mess! With that said, Costco always has the best snacks and clothing, and I love their wine! Plan to spend $$$ when you come here. They have a lot of good deals on things you didn't know you even needed, LOL! The cashires are always so friendly and nice, even though the lines are outrageous, oh and make sure to stop at the food court on your way out for a yummy snack; the pizza, churro, or soft serve ice cream are my favs!
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October 2023 by Emily R.
Love the location but the optical lady is by far the most incompetent, rude person I have ever met within customer service. She was rude to several other customers as well, even yelling at them, I have never seen anything like it. Not sure how she has a job.
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August 2023 by Donna N.
I love Costco but not this one. I don't know what it is, but the people/employees were rude. The very tall man at the exit was the worst. I never leave a bad review, but I was so disappointed.
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June 2023 by Abiba S.
I recently joined the Costco family and started shopping at Costco in Milford, CT. I really love this Costco store and how spacious it is. There isn't a single thing that you won't be able to find and staff is incredibly kind. I really really love the Costco food court at this location. The cheese pizza and chocolate sundae are both incredible. If you're new the the area or still looking for a grocery store, I highly recommend this Costco.
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June 2023 by Jena Vignola
Quick and easy, chose frames and was able to choose custom pads and lenses with different resistance options, transition lense colors, etc. Les was super knowledgeable and helpful answering all questions. Glasses prices are reasonable but contact lens prices were very competitive. I was able to order 48 pair of lenses for $190, whereas 1-800-Contacts sells a 24-pack for $189.
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June 2023 by Pretzel C.
I could really do without the solar panel salesperson harassing every person that walks by. I was stuck in a long line at customer service, so I got a front-row seat to this debacle for about 10 minutes. It also didn't help that he called every guy of color, "Hey, my man," and was singing and making random noises between pitches. Just obnoxious all around.
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April 2023 by Angel B.
Went there on an early afternoon Sunday. Big mistake! Place is packed. No where to park. Trucks were parked on the grass! Aisle were crowded and lines were long. But how can you not like Costco. I went there for just two things but ended up with a dozen and spent over $200. Try midweek for a calmer experience.
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March 2023 by Dan B.
I recently ordered a Dell Laptop at Costco online because that model wasn't available in the store. Costco online charged me $15 to ship it to the Milford store. There was no option to ship it to my home. Of course, I had to go and pick it up. This is poor business and customer relations. I won't be ordering anything from Costco online in the future.
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February 2023 by Jaye G.
Costco tire has the best service men at work. They are kind, attentive, and explain everything to you. I had a road hazard with my tire and they handled it quickly and professionally. If you need tires go to Costco! You won't be sorry.. excellent service.
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January 2023 by Marie R.
It was nice to see the old Costco wholesale warehouse stocked from floor to ceiling like in the old days. There is a great selection and an excellent variety of amazing new items. Unfortunately, the incredible prices have also gone up significantly. There seems to be enough staff working on the floor who are helpful and knowledgeable. It was a pleasure shopping today as the crowds have definitely thinned out.
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January 2023 by Isabella M.
I am very dissatisfied, and disappointed with Costco Online. I ordered a mens cologne and they sent me a women's perfume different brand, which isn't even showed in the website. When I called them to issue a complaint, they blamed UPS. This is a very weird situation. I couldn't return the perfume to the store warehouse, since they did not have the perfume in their system. Loosing my seventy dollars. Overall, this is the first time I've had a problem with buying online from Costco. And to me, that is enough.
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November 2022 by Gina Maria LaCerva
All in one place to go for the eye doctor and my glasses. Always great prices and friendly service from everyone.Shoutout to Shawn for being so kind and helpful!
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October 2022 by Chris S.
Long lines and bad parking. I guess there are fans of this place but for me it's the worst one in the state. I would drive 30 minutes to a different location. It's alway a nightmare trying to park or navigate the area.
