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September 2022 by Kirk C.
This place seriously has the nicest employees, especially the tellers. I recently switched from Bank of America (Terrible) I can not be any happier. Their phone app is simple, easy to use, and makes my life easier. Cumbys has their ATMs so that's is awesome too!
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April 2021 by Jullie D.
Went in this morning to figure out some bank charges that citizens bank over charged for me. Spoke to Hope and she was extremely rude and condescending. Trying to explain to her what was going on and she turns to me says "if you want me to help you you're going to have to lower your voice". Please note nobody was yelling i was simply trying to explain what was happening. Spoke to me like a child as if I just finished 1st grade
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July 2019 by Phoebe R.
Befuddled and clueless and as bad as the Madison branch. Tried to cash a check in person and the teller seemed confused by the transaction; it took five tries to do this. You want a deposit? No. You want how much? I want to cash a check. "That will clear next week." No, I want to cash a check.