Ashley Store + Outlet in Milford, CT, provides a positive and affordable furniture shopping experience. Customers appreciate the exceptional service from staff members like Abdul and Shae, who are known for their knowledge and attentiveness. Shae, in particular, has been highlighted for her ability to understand specific needs and provide tailored suggestions, making the buying process enjoyable and straightforward. Many reviewers express satisfaction with the quality of furniture and the professionalism of the delivery team. Although there have been some issues with damaged items during delivery, the store’s customer service has been commended for their efforts to resolve problems and ensure customer satisfaction. The team has shown a commitment to making things right, offering discounts and apologies when necessary. Customers also mention the helpfulness of the financing staff and the overall pleasant atmosphere of the store. While a few reviews note communication challenges and policy misunderstandings, the overall sentiment reflects a willingness from the staff to assist and rectify situations. Overall, Ashley Store + Outlet is recommended for those seeking quality furniture and a supportive shopping experience.
The selection & personnel are top tier, Colin was great & very responsive. I highly recommend him & his services to anyone who walks through the door!
January 2026
Good delivery and set-up. The team provided frequent updates to their arrival time, assembled the furniture perfectly and cleaned -up nicely. Very happy.
January 2026
Great store. Service was amazing. Our salesperson, Kenita, is one of the best we've ever worked with. And her suggestions and follow up were amazing. Such a great experience. We will be back soon.
