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July 2022 by Tayo A
I tried to schedule my cat and the care coordinator was so rude and lacking in compassion when I was trying to figure out when I could bring in my cat. She was dismissive and had an angry tone when I was trying to see if I could even fly her to a further location, because I understand that for CT and Massachusetts they only do Tuesdays. I asked to speak to a different care coordinator because my cat is sick and while I understand it might take longer to figure out a location that worked, I could tell she was so impatient and I cannot trust someone who speaks like that to a client. She hung up on me as well. It seems from other reviews that the facility is good, but it is a problem when your client-facing staff has no experience with how to be kind, and it reflects poorly on the facility.
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September 2020 by Karl Konopka
Great place for to cure cats with hyperthyroidism. Ron is great!
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February 2019 by becky czlapinski
I did a cost effective analysis of an average age my cat could live with the cost of radiocat vs. Meds. With the meds you run into side effects that affect kidneys/liver and additional vet costs for close monitoring, the cost of the actual drug and then the added stress to you and the cat the pill the cat. There is an option to compound the med into a cream/gel that gets absorbed into the bloodstream but compounding meds adds an increase in cost and still has the side effects associated with the medication. As much as the cost up front sucks, having the great % success rate to CURE the cause of hyperthyroidism in addition to the cost analysis and side effects I chose radiocat. The staff was very kind on the phone who took the time to explain it to me in detail (including how the radioiodine only effects the unhealthy thyroid tissue in biological terms so I fully understood the mechanism of how it worked), to the updates of how kitty was doing while he had to stay over after treatment. They explained in great detail about how if there are no side effects how other diseases could end up showing up after the hyperthyroidism is cured (and how it has nothing to do with the treatment but how the disease was actually masking underlying diseases). I am so happy that I chose to go the radiocat route because my boy is cured and his follow up appointments all look good. We can now focus on some of his other issues he is starting to have due to old age without complications and obstructions of hypetthhyperthy and medications getting in the way. Highly recommend if you have the means to do it.
