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November 2024 by Jules Durosier
Diligent service with full respect and consideration. Straight precision about timing of the service performed, total satisfaction.
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September 2024 by Jeremy Corley
Go see Lucy, this place has the most amazing staff!
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September 2024 by David Perry
Very friendly staff. I appreciated their attention to detail.
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August 2024 by Holly Salmon
Literal trash employees. They wanna be rude and slam stuff on the counters doing a return, the old douche Mark behind the counter doesn’t seem to want to work. Literal 0 stars, calling corporate tomorrow because he also forced me to sign up for a rewards program I didn’t want and wouldn’t process my return until I did. Literal bottom of the barrel. Mark is the sole reason I’ll never go back. Do better.
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July 2024 by Rick Miano
Good service
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June 2024 by Esteban Valentin
Terrible customer service from one of the salesman at the counter(refused to give me his name) After coming in for a new battery he told me my car wasn’t registered and I was out of luck. Once I got the correct car information I was told he couldn’t install it because it’s not his job and didn’t have time for it.(There was no other customers in the building. And two other salesmen working the counter.) Went to Advance Auto who within 15mins,got my car info,knew which battery I needed and installed and disposed of the old one. First and last time ever coming to this location.
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June 2024 by Ron Friedman
Conveniently located and very helpful staff. I bought windshield wipers and the salesman put them on for me. Additionally, one wiper broke a couple weeks after I bought them and they replaced it and again happily installed it
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January 2024 by Irene Hatch
I want to give a shout-out to AJ at the Middletown O'Reilly's! They have always been so helpful when I've gone in, explaining what I don't understand and basically just happily educating. Friendly, smart, easy to talk to, and totally non-judgemental. Management, please give AJ a Christmas bonus because they are a huge asset to your store! :)
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December 2023 by Madelyn Garofalo
Gave us the right battery thanks ?
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November 2023 by B. Warriner
Went there today to buy a battery for my car. (Saturday @4:30p.)I asked the guy if they installed batteries and he said only on some cars. So I asked about mine (a Subaru outback). He looked it up and said "no" and showed me the screen on his computer where it was indicated a difficult to install situation. Really? It took the guy at auto zone 15 min to install it last time. So, I drove up the street to auto zone and bought one from them but it had to be ordered. Sales guy assured me he'd install and I asked him what time would be most convenient for me to show up. So, they have my business now. How short sighted for O'Reilly's. I have been in here a couple times in the past month and the staff were friendly and helpful. Tonight, not so much. There are 3 auto parts stores within a mile radius. Customer service is the deciding factor.
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November 2023 by Mohamed Azwar
Good parts
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November 2023 by Marie Bedard
Very nice and helpful
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November 2023 by Tanyll Pierlioni
AJ was great! Very knowledgeable and professional. Will be returning due to their amazing customer service skills. I hope they are respected by other male customers especially those who lack common sense on how to treat working women.
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November 2023 by Kwame Okyne
Excellent service!
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November 2023 by Brian JOSEPH
I was very well received by Alysa at the reception who was very nice and helpful with my quote and advice. I would recommend
