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January 2024 by Juan y Luisa Santiago
The best ? ? thank you for the help
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January 2024 by Bernadette Graham
Been going there for years... never a problem, ever... just nothing but helpful... Thank you all for what you do ?
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January 2024 by Edward Dzialo Jr
Very knowledgeable and helpfulCould use more staff
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December 2023 by K Lap
This NAPA is great. It is attached to the warehouse, they are open longer than the NAPA near me, which is really useful at times. The counter help is usually great, but the parts pullers slack at times- as confessed by the parts professionals at the counters.
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October 2023 by Squelch
This store almost always has what u need ! Best parts place around !
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September 2023 by Justin Pratt
If I could give zero starts I would! These guys are an absolute waist of time and have terrible customer service. I called before taking the 1hr 15 min ride, Matt at the store told me they have the clutch kit in stock that I was looking for. I specifically asked him to open the box and confirm there is a pilot bearing in the box (like it is listed in the description) he told me “yes the pilot bearing is right here it’s in my hand”. I drove all the way down here and told another gentleman what I was looking for. Another heavy set guy next to him laughed and said “Matt is gonna love this one” as Matt was right next to us and never opened his mouth. He pulled the box from Matt’s counter and handed it to me and there is NO pilot bearing. Matt then wants to open his mouth and say oh yea sorry I thought the grease packet was the pilot bearing! You work at an auto part store and don’t know what a bearing looks like? Needless to say he waisted about 3 hours of my time when he simply could have picked up the phone and called me back. I then asked him to look up a pilot bearing he said we have so many bearings I wouldn’t know what it is. I literally had to walk out of there this place is an absolute JOKE! And so is matt.
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August 2023 by Enoc Ospina
Very cordial, they serve well and quickly and getting in and out is easyI recommend it for everyone, especially how quiet it is
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August 2023 by Mike Farmall
I ordered a few things online for store pickup. I drove over to pick up my stuff and the store was closed yet website said it was open to 8 pm. How hard is it to update the website? (hint, not too hard) I'll stick to advance or amazon, less aggravation.
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July 2023 by Gabriel Maccio III
Had the part I needed not the part I wanted but it should work also.service was fast and efficient
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July 2023 by Krzysztof Luczynski
It's clean everything's organized but needs more open cashier
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July 2023 by Gia Maria Mason
Napa is a great place for all auto parts. If they don't have it they will order it.They are so helpful in that they look up what you need before you buy it as well. Great personalities. Always patient too. Highly recommend this location.
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July 2023 by Bill Spring
So...I don't get it, I order online and it states I can pick up in 30 minutes. Then I pay and it states 3 days from the purchase date that I can pick up. Well 3 days later and no pick up date still.Don't order on line...lesson learned.Update so I call the 800 number now 5 days later and the rep. couldn't get rid of me quick enough. He says he has no information on my order since it's an in-store pickup. Now I'm waiting on hold for going on 10 minutes. Now 15 minutes... so I spoke with an store employee that put me on hold....and never came back. I called the 800 number again and canceled. Amazon has everything I need for less money and free delivery. Why shop at "crapa" there's plenty of other choices.
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July 2023 by Charlie Heinig
Popped in for a quart of oil because Volkswagen. Oil I selected (Castrol Euro car formula) had a sale price sign on it for $7.69 or something like that. I got to the register and it rang up for about $14. I told the cashier there were sale signs and it shouldn't be that expensive. She told me they were old signs and wouldn't honor the sale price with some lame excuse like "the guys who do signage don't work weekends". Not my problem, lady! Store could have retained me as a customer by honoring displayed price but instead I got an attitude.
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June 2023 by Mike Crest
Was a pretty busy place on a Friday afternoon, my father had me pick up an item and he was being difficult with on what it was. Alex, she was very helpful and polite.
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May 2023 by TJ “The Review Guy”
Horrible customer service, they do not treat their employees with any respect
