May 2018 by jon dowd
Paid for 20 pounds of propane but got only 15 pounds. When I confronted the manager, "STEVE", he would not tell me how many pounds of propane I purchased, only that I paid 18.00 to have my 20 pound take filled. It was only after much questioning, and the threat of police action, that he admitted that he sold me only 15 pounds when my sales ticket said 20 pounds. The scale they use has a gray paint marked at the "35" pound marked on the bar scale. The tank in question is the standard B-B-Q 20 pound take with a tare weight(empty) of 18 pounds, which is stamped on the tank. Weight the tank when you get home and you will see that you were cheated. It should weight 38 pounds if the tare weight is 18 pounds. If the tare weight is not eighteen pounds, looked for it on the tank, then add 20 pounds to the total for what the tank should weigh. Call the cops to document the incident or file a complaint with the CT Department of Consumer Affairs. This cheating has been going on for a long time, and God only knows how many people have been cheated, and it must be stopped now!!! Otherwise, go to another filling station as these people are thieves!!!! Filed a complaint with the Connecticut Department of Consumer Affairs, but like the rest of the government of Connecticut, it is incompetent and ineffective.
