Metro by T-Mobile on Main Street is noted for its good, polite, and friendly staff who provide incredible customer service. Reviews highlight employees who are kind, informative, patient, and competent. Staff members are educated on services and products and are excellent communicators, often going above and beyond to assist customers, even staying after closing time. They help with activating phones, transferring numbers, and explaining everything without rushing. The store offers unbeatable prepaid plans with unlimited talk, text, and data, along with decent offers on 5G phones from brands like Apple, Samsung, and OnePlus. The location is highly recommended for its wonderful experiences and helpful service.
The guy with the red bead was very helpful and friendly.
February 2025
The guy that was there used to help me out a lot and never had a problem with but the new guys that are here are super unprofessional
November 2024
I went into the store today and Joshua assisted me. Joshua exceeded my expectations. He went above and beyond to assist me. The customer service was absolutely incredible. I appreciate Josh for being patient and taking his time to assist me.
