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April 2024 by Herb D
Lori was very personablePaid attention to what I was asking for and did a great job of showing me everything and then someAppreciate the fact that she didn't upsell me out of my budget as a matter of fact she got me into my budgetLooking forward to my new mattress
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March 2024 by Jennifer Smith
Lori the manager, was a HUGE HUGE help, and all together an amazing person!!! Definitely 5 star!!! ?
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March 2024 by Catherine Ortegon
Lori provided great customer service and was very helpful !
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March 2024 by Liz Kinnal
We had done a bit of research and knew a bit of what we wanted. But hadn’t picked a mattress yet. We walked in, described it, and Lori set us up on several mattresses that were all right in the area of what we wanted. And in the end, we bought the first one she showed us. If you need a mattress, Middletown Mattress Firm and Lori are where to go.
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March 2024 by Lindsay Demonstranti
Had an amazing experience with Lori! Super knowledgeable and accommodating!
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February 2024 by Edward Dzialo Jr
Good products,great service!!
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February 2024 by Cindy Nielsen
We had a great experience at the Mattress Firm in Middletown CT. Kyle was wonderful to work with us. He wasn't pushy and gave us several different options. He was patient while we tried out all the different types of mattresses and made our decision. He helped us fit everything into a budget that worked for us. Amazing customer service and we would definitely recommend this store!
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December 2023 by Dave Anderson
Very helpful staff, right on pointVery nice experience, I will be buying a new mattress soon and will be going back to this store
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December 2023 by Kurt Guth
Lori went beyond my expectations to find the right mattress for me. She was happy to answer all my questions and was a pleasure to deal with.
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December 2023 by Deb Goul
Very nice experience. Took the time to have us try a lot of different types and styles of mattresses.
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December 2023 by Christopher Grice
My wife and I enjoyed our shopping experience here. Lori, the saleswoman was extremely helpful and gave us every possible discount. She was pleasant and never pushy for a sale. The delivery was also a smoooooth transaction! We are very happy with our new mattress and adjustable bed!
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November 2023 by Elizabeth Agostinucci
Store Manager, Lori very friendly and knowledgeable…woulddefinitely recommend highly to friends and family.
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November 2023 by david clark
Britney was fantastic. Did not try to push us into something we could not afford. Extremely personable to your needs and affordability
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November 2023 by Melanie
Lori was extremely helpful and we appreciate her very much!
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October 2023 by bob Waz
Needed an inexpensive but firm and good quality mattress fast and found it here. Didn't want to buy on-line and then worry about if it would get here in time and if it was firm enough and then hassle with returns. Lori was a very knowledgeable friendly salesperson who did not use any pressure tactics. They have brand name mattresses and a fair price. If you want a fast easy transaction this is the place.