Liberty Bank is one of the oldest and largest mutual banks, offering full-service financial services. Reviews note friendly, courteous, helpful, and knowledgeable staff who provide fantastic and stellar service, offering solutions to resolve problems. The branch has comfortable chairs and a change machine. While most experiences are good, some mention minor annoyances, such as a manager being a bit of a stickler. Overall, it is considered the best bank around by long-time customers.
This bank, and especially this branch (South Main), has helped me out innumerable times. Great service and good people.
August 2023
Friendly courteous helpful staff, knowledgeable and welcoming. Informative.Comfortable chairs while waiting.Change machine on sight.Working one day but not the next.Had a few issues but the staff offered solutions to resolve the problem.Overall good experience when opening an account.
June 2022
Liberty Bank is the best bank around if you live in CT. This branch has a lot of nice staff, though the manager is a bit of a stickler. She made me drive home to print a copy of a document I needed notarized instead of just using their printer. Minor annoyance but still an annoyance.
