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“Friendly courteous helpful staff, knowledgeable and welcoming. Informative.Comfortable chairs while waiting.Change machine on sight.Working one day but not the next.Had a few issues but the staff offered solutions to resolve the problem.Overall good experience when opening an account.”
“Angela the operations supervisor and Nick one of the bank associates made my first experience with liberty bank an amazing one. Angela went above and beyond as a supervisor as well as customer service representative to liberty bank. Nick was very knowledgeable about the different attributes that liberty bank has to offer from opening a checking account to the home loan process. Both of these employees bring a special asset to liberty bank. Personally working with both of these individuals made me contemplate closing out any other accounts I have with my other banks and just trusting liberty bank with all of my financial affairs. Thank you to Angela and Nick you are such a pleasure to work with and so happy I decided to start banking with liberty.”
“We have been doing business at this branch for over 19 years & we have never had one issue with this bank or it’s location. The staff are always friendly & helpful especially when my developmentally disabled sister in-law conducted her business at this branch.They have offered advice on many different instruments that they offer. Always with a smile! There were very few incidents that I can recall where the ATM was down? We have been with them when they were First Union. Then Wachovia & now Wells Fargo. It’s a pleasure doing business at Wells Fargo.”
8:30AM - 5PM
911 Washington St, Middletown
Banks
“I had a problem with some money I deposited into the ATM. I was very frustrated with it because the amount it said that I deposited was incorrect. However, the store manager helped me get my money back even though after doing a dispute the bank said I only deposited $15 which was completely wrong. Anyways, out of frustration and worry I was rude to the assistant manager and the store manager still helped me. I don’t know the words to express my gratitude! Thank you for having empathy!! When you live paycheck to paycheck the amount might seem small but losing it really turns your life upside down.”
9AM - 4PM
315 Main St, Middletown
Banks
“I re-joimed the bank account world with liberty bank about 2 years ago, and they have been AMAZING. My branch here in Middletown has exceptional staff, a supervisor who has more than once gone above and beyond her duties to help me resolve issues, i would recommend this bank to anyone. Thank you Liberty-Biberty!!!”
“Danny ? Younger caucasian man is a delight ! He’s super patient , friendly and courteous. Helped my mother for a solid hour with all her questions despite the language barrier .. again super kind & sweet. All branches truly need a man like him at each location .”
“Main reason for my 5 star review is Mr. Daniel Fiasconaro. I am a business owner dealing with a fraud issue and Mr. Fiasconaro instantly asked me sit down when i walked in completed my process within 20 minutes when 3 other branches didnt even take their time to sit down with me to hear my issue. One of the best services ive received. Thank you Mr. Fiasconaro one more time for your extreme professionalism and service.”
“Having moved from Florida and opening up an account with this bank today (01/18/2018$, I have to say, I'm impressed. Back in FL, to open up an accnt, they ask for a lot of unnecessary information to do so. Not this bank. The process was easy and the staff were very professional and genuinely nice. So far, so good. I definitely recommend this bank.”
9 AM - 3 PM
363 Main St, Middletown
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“I’ve been a loyal customer for over 5 years. I would just like to give recognition to the staff for the amazing support and kindness. Brett the bank manager is outstanding and helped me rebuild my credit score and savings to a standard that I’m happy with. Jerry and Lynn are always extremely helpful at the front desk and always have positive attitudes. I’ve referred multiple people to this branch and they love it. I will continue to use this branch for all of my current and future banking needs.”