CVS is a pharmacy described as better than its counterpart across the street. Reviews note it has clearly turned its ship around from its past reputation, now being superbly well-managed with helpful, courteous, and efficient staff. The team is highlighted as young and diverse, described as the real face of America, and not yet burned out, consistently trying to help customers. Specific praise is given for very kind, helpful, and cheerful cashiers who are assets. Customers also appreciate the convenience of services like ordering one-hour photo prints online from a phone and being able to edit pictures before submitting. For some, insurance requirements for three-month refills made CVS a preferable choice.
Very helpful customer service at this store, with one worker in particular going above and beyond!
November 2024
Angel is a cashier in the Middletown CT store. She is a very kind, helpful, cheerful and an asset to CVs. She exudes all the qualities in a person in the customer service industry. We need more cashiers like Angel..
September 2024
Ordered 1 hr photo (gloss print) online from pics in my phone. I liked the convenience of this option & being able to edit them before submitting the order.