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8:30AM - 1PM 2 - 4:30PM
115 Main St, East Berlin
Post Offices
9AM - 12:30PM 1:30 - 3PM
780 Worthington Ridge, Berlin
Post Offices
“May not have everything a bigger post office has but Berlin is very fortunate to have a total of 3 post offices for such a small town. Gets the job done and for me very convenient”
“Awesome small town USPS. Parking isn't the best due to the building being built in the 1960's. Avoid the rush times 11:00-1:30, and 3:30. Frank and Kim are great at what they do.”
“Had a great experience at the Middletown Post Office. I am moving out of state, but had a complicated process. Ivan was so knowledgable and helpful. He came up with a creative solution that would ensure my transition went smoothly.
Shout out to Ivan...Thank you!”
“I have never experienced anything but friendly, efficient service at our local USPS. DeJoy will never convince me that the post office should be privatized. Thanks to all who work for the Post Office and may they know how much they are appreciated, every day.”
“These guys have been absolutely incredible in the process of locating my packages. The pastfew years I have moved around the state and dealt with many post offices across Connecticut, and Portland by far cares the most about the individuals in this town.Not sure if they got a new post master or what exactly happened because when I first moved here I was having some minor delivery issues, but they seriously go above and beyond to help people out and they deserve some real recognition for it.Be a decent human when you talk to them- they’re stretched very thin, and still are managing to do their best despite the circumstances. They risk their lives daily to get us our Amazon packages and Time magazine subscriptions. Thank you guys.”
“I use this post office regularly, and when I first moved into town I kind heave thought people weren’t as friendly as I thought a small town would be, but then I started talking to the people just a short conversation being friendly , and that’s all it takes. Think about it your dealing with a lot of people who just come to the counter and say maybe 5-7 words and nothing else hand a pkg over or letters , pay for them and literally walk away without a thank you or have a nice day. Think about how you would feel after 8 hours of helping people and many not acknowledging you.So the next time you write a review first think about how you treated the PERSON behind the counter!!Donna Benjamin”
“The man on the phone this morning was so helpful with my concern about undelivered mail that was returning to sender. I got my package the same day! I think his name was Anthony. Sorry I don't completely recall!”
“Usually pretty quick in line. Never stood there for a long time. Only had 1 issue a year ago trying to send a package out that was prepaid and it was for up to 5 lbs, it weighed 2 lbs and kept saying it's too heavy...?
Now I do everything online besides a couple things. But staff is usually friendly. Went just the other day and 1 guy was up there and no line! Very friendly older gentleman”
“The Cromwell Post Office has consistently over the years provided us with great service, both at the counter and mail/home delivery. Our regular carrier, Dave, is a top-flight guy, and Jamie is kind and considerate. These folks are an example of fine, dedicated public service.”
“I'm waiting on a package, but I found out that packages are heavier this year than it's been in 30 years. I feel for those mail workers around Christmas.”
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“Stephanie has been very helpful every time I come to send my packages. She answers my questions patiently with a smile on her face. Seems to know other regulars and calls them by name to greet them. Great customer service!!”