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October 2024 by Bhavana
Jackie, along with another representative, assisted us in getting my 2-year-old daughter's ears pierced. They did an excellent job. I was really nervous about the procedure, but they handled it exceptionally well. Surprisingly, my daughter experienced pain only for few minutes and was very calm throughout the day. I highly recommend Banters in Meriden.
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September 2024 by Kateri Velez
Maggie is the girl to go see, definitely best customer service ever. She knows what you're looking for and will definitely take care of you!!
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September 2024 by Christian Laboy
Such an amazing service
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September 2024 by Archie Gugberidze
I went here to get matching gold necklaces and bracelets for me and my boyfriends 4 year anniversary a wonderful sales representative helped me by the name of Magda she found me the perfect matching identical sets and ended up finding me a cute little diamond bracelet with all different cut diamonds in love will definitely be coming back to shop here
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September 2024 by Nicole F
Proceed with caution and make sure they use piercing backs if your ears done. Had to cut these out of my son's ears because they were not the right earrings and the backs got stuck... Go to a professional.
Update** Now this is years later and he has the same permanent indents in his lobes...
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July 2024 by Donna S
Victoria provided excellent customer service
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July 2024 by Biaenca Francois
The short older lady during the later shift had a disgusting attitude. Even after my family and I greeted her with a smile she made eye contact then proceeded to ignore us as if we weren’t waiting at the stand waiting to be serviced. The stand is not big enough for it to have been a misunderstanding… We decided to leave and she stared at us as we walked away. I didn’t want my daughter serviced by someone with such terrible customer service skills. I understand disliking your job but don’t take it out on my family and I. It’s absolutely unacceptable and bad for business.
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April 2024 by Sierrafran
Thank you to the ladies that helped me through my nose piercing today! Great service and support. Awesome ladies!
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October 2023 by Yajaira Lopez
Good customer service and they have nice clothes...like chains, rings, screens...etc...
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August 2023 by dali lydia
I called them to ask about prices, she hang up on me because my baby starts crying! ?♀️
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May 2023 by kevin winters
Service and attention to detail was excellent.Thanks for everything ?
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March 2023 by John Walden
My daughter (5) begged and begged to get her ears pierced so I decided I’d take her to get them done and the lady who helped me (I didn’t catch her name) was very nice and made my daughter very comfortable about what was about to happen.Very professional and highly recommend this place. Especially the person who helped me out today! Thanks again! My daughter won’t stop talking about her whole experience with you and she’s so happy and loves the earrings she picked out. ?
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March 2022 by S Marie
Waited and waited and the two girls continued to talk without acknowledging that I needed help.Left , I prefer the waterbury location better. They are nicer and actually try to sell.
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January 2022 by Sarah Jean
This is the second place that I have to drop my daughter to get ears pierced. They are very knowledgeable and professional.
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September 2021 by Lyndsay
I stood at the counter for more than 10 minutes and wasn’t asked if I needed help or even acknowledged while I was standing there. The person working even made eye contact with me more than once. The least someone can say is “I’ll be with you in a few minutes” where’s the customer service?
