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“I'd like to shine a spotlight on Diane Shoneck, Members Services Representative at the Meriden branch. Diane has been an outstanding resource of guidance and expertise in helping my family through some new financial territory. Along with being professional, she has been patient, kind, friendly and approachable. She is quick to respond to calls and has been helpful in navigating the online process. It is a pleasure working with her and she is truly an asset to her job and the bank!”
“I recently uploaded my information to the website for a new car loan, and received a call that Monday from Robert, very professional, courteous and great turn-around time for my used car loan.”
“Wells Fargo has been my best experience banking of 50 years customer service is wonderful in the bank and online also great customer service on the customer service would give it 10 Stars”
“Had to open up a new bank account. Got a same day appointment and was helped get everything sorted right away. Efficient, quiet location with great staff. Also love that they have online banking options, so that I can manage my account from home. No having to wait in lines and rush to the bank from work!”
“The bank is very good but when I got there 2 cars pulled up into handicap spaces and did not have permits to do so. I hope the bank takes action against those two drivers who think they can just park anywhere they want to. AGAIN TODAY MARTIN LUTHER KING DAY I CAME TO USE THE ATM AND 2 PEOPLE USING THEM BOTH PARKED ILLEGALY IN YOUR HANDICAPP SPOTS. PHOTOS ARE POSTED. A BLUE KIA CT PLATE 912ZPF HISPANIC LADY. AND WHITE HONDA AP34869 A BLACK LADY. CAN YOU GIVE THE POLICE THEIR INFORMATION SO THEY CAN PROPERLY TICKET BOTH OF THEM”
“Soraya was extremely helpful and knowledgeable. She answered all my questions with a smile and seemed very happy to help me. Her customer service skills are amazing! ATTENTION MANAGER she needs a raise and a promotion because she really made my day! This TD bank customer service is the best service I've ever had at a bank! ? Keep up the great work!”
“Stopped in to deposit money to our account and to cash in change for our 9 year old. Low fee for change machine and it goes to charity. Branch personnel were super helpful and I was in and out fast. Great place to bank!”
9AM - 5PM
652 E Main St, Meriden
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“I must say my father and I had the best experience with the manager of the bank. His name is Shohag Khandaker. He treated us with the upmost respect. We just can not say enough good things about Shohag!!!!!! He deserves all the Kudos in the world for the job he does. Thank you Webster bank for having such a wonderful bank manger..not to mention he is extremely personable.”
7AM - 8PM
533 S Broad St, Meriden
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“I went to the Bank of America to apply for the credit card and they did not approve. It was excellent service. I am very grateful. Melvin Firpo assisted me and I even liked that he speaks both languages. Very friendly and respectful. Thank you for your attention.”