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August 2024 by Sunny Marie
The male clerk has no idea what he's doing half of the time. I asked for a manager and she was absolutely no help. Going to coventry was much easier and the clerks there knew how to correctly do a registered mail piece
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June 2024 by John T. Watterson III
My postal carrier refuses to deliver mail to my home For some reason. Whenever I receive small parcels, they are shoehorned into my mailbox. No less than three occasions, I have been told that mail could not be delivered due to obstruction of property or doorway. Which was simply not the case. The driver also has an aversion to leaving the vehicle. If this person does not not want to deliver mail, or provide the service which it entails. This person should be behind a desk. Repeated phone calls to the post office have provided no resolution. After living in four states one in the south one in the southwest and two states in New England, I can say that this is the worst lack of service that I have experienced in my adult lifetime. More over the lackadaisical attitude of the home office is appalling. if you live in Mansfield/Mansfield Center… I wish you better luck than I have had.
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June 2024 by Mark Smith
Dropped a pallet of priority mail boxes off at a friend of mine’s house. We have no use for them, trying our best to get rid of them and the staff here is telling me I can’t use them to ship using a regular label. Whoever the postmaster here is, you can come retrieve these paper weights.
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December 2023 by Bambi Hall (Wolf)
Unbelievable, the inability to deliver a simple letter to my mailbox, to leave a note ages ago, but never update the tracking till 2 days before return to sender. The inability to do their simple job is consequently unacceptable, if any other gov job was as lazy and uncoordinated as they are we would all die.
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September 2023 by Jennifer Panciera
Rude staff
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December 2022 by Amunique Azande
I have owned a post office box for 25+ years. The staff is knowledgeable, attentive and they feel like family,
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December 2022 by Olga Evelyn
I have owned a post office box for 25+ years. The staff is knowledgeable, attentive and they feel like family,
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July 2022 by Jinkai Xu
I am a careless man who lost his passport and need to mail something to the Chinese Embassy.The clerk is a super nice madam and she is so patient. She helped me go through every steps to set up everything correctly. Literally saved my day. 5/5 for sure.
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July 2022 by Xander Cruse
It seems only 1 person can work at a time so while you wait the other employees will stare at you like you have 3 head but not do their job and help
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July 2022 by jan schroeder
Always very helpful and efficient when I mail at this post office. ?
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November 2021 by Andrew Gardiner
The customer service at this place is the best I have ever experienced. They go the extra mile to help me out. The people at the front desk are friendly and always are a joy to see. Thanks for everything!
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September 2021 by Isabelle Hudson
Incredibly Rude and PatronizingMy package which was supposed to be delivered to one of the UCONN mailrooms was shipped back because of “no access to delivery point”. This package is time-sensitive, so I went directly to the post office to see if it was there (as it said it was returned there on the tracking history). The man who greeted me found out I was a student and talked down to me, saying I did not know how the office worked and that they in no way had my package. After showing him the tracking history and asking if he could check, he said no and sent me away. The utter disrespect and inability to even check for the package appalled me, as I have never had an issue like this at my hometown post office.
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August 2021 by Nathan Espinosa
Excellent service but please enforce employees to wear masks when there is a mandate! One employee at the front the desk was coughing a lot with no mask while helping a customer.
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February 2021 by softlightsymphony [band]
I was expecting a package today as per tracking. I was home all morning with clear view of my front door/mailbox. Status of package changed to say “attempted to deliver but mailbox was inaccessible”. This is 100% false: no attempt was made and the mailbox is completely accessible as it always is. This isn’t the first time this has happened in recent months to myself and others in the neighborhood. If you can’t deliver a package for whatever reason be truthful and state that YOU are delaying the delivery, don’t falsely lay the blame on the customer.
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January 2021 by David Burnett
I watched the post person drive by and put a form stating that they attempted to deliver a package but no one was there. So I signed the redelivery form and watched them pass my house again. This time they didn't leave a form. They brought it again to Coventry post office. Without notice, the package is waiting for me there. The form claims an attempt was made. Twice, no attempt at all was made to deliver a small package. Seems like a disingenuous show to me. I do appreciate their service; though, according the wording on their form, they are shirking their responsibility and passing it off.
