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November 2023 by Guilherme Del Rio
Nice place with many options of pet supplies, but it's price makes it hard to come by a lot
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November 2023 by Shante Powers-Gaskins
We were scheduled for a groom with a new groomer only to find out when we got there the groomer was on vacation.I was told he called and left a VM but no such message was received. Plus Petco automated service continued to send us messages for the appointment up to an hour before the appt. When I asked about that I was told they were unable to stop those updates. Minutes after I left I got a message from the automated service that the appointment was cancelled!!! So they can cancel it on their end (which should have been done when the supposed VM left) but they can’t stop the automated messages.Very upsetting and I am now looking elsewhere for a groomer. I will also likely be cancelling my vital pet care membership.
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October 2023 by Melissa Carilli
The groomers here are patient and very talented! They have taken wonderful care of my big, hyper fur babies (a husky and a newfy/Australian shepherd mix).I will definitely continue to use their service and cannot recommend them enough!!
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September 2023 by Steven McIntyre
We adopted a 10 week old GSD and brought her in on adoption night to get supplies for her. Every staff member asked if they could approach and say hello, gave great advice for a new puppy, and suggested a bunch of products across multiple areas, all of which we purchased.They also explained how Vital Pet worked and it's benefits, which we signed up for and have used extensively.Overall, the staff are fantastic and well informed, friendly and helpful, and actually care about the animals they help serve.The store is always clean, has enough staff that even when busy you can always find someone for help, and there decent deals every week.The only negative I've seen is some products seem to be out of stock for extended periods at times, causing me to have to purchase elsewhere and lose our on my discount from Vital Pets.
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August 2023 by Heather L.
Staff is friendly, store is well stocked. Love Sarah in grooming. She's so friendly and great with our nervous dog.
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July 2023 by Amanda Cogswell
We picked this up today because he needed to have his skin covered after a haircut that was too short. The woman who helped us was great
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July 2023 by Lynn Poodle
I used to have my customes purchase their new puppy products here...they came out today and threatened me and bullied me...i was apologeticand left without incident...this makes my life so much better than you realize petco enforcement department...meeting new puppy buyers in the weather elements sucked for all but i was helping local businesses...you did me really dirty and i will never send my clients there again...the way I was talked to and treated was not very business like or friendly...wow petco so wrong
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July 2023 by Loretta LaParo
I've always been happy with the groomers and how they take care of my elderly dog. She needs extra rest time and they are good with that.
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July 2023 by Cathy Antrim-Blair
I ordered some things for my Cats online and went to the store and picked them up. I called when I got there, And my purchase was brought out to me within a few minutes. I will definitely do this again, I do this at B j's all the time and now I have a delivery and works out very well
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July 2023 by Luís Roberto Mercado Díaz
This place is awesome for our pets, I bought my products in there and also the grooming of my dog and cat it there.
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May 2023 by Jonathan Robinson
This Petco staff is very professional and friendly. Keep up the great work.
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May 2023 by Kacey P.
DO NOT GO HERE! This is not a safe place to get your pets groomed. My grandmother brought her dog here to be groomed many times however, the most recent time, her dog came home sick with diarrhea and coughing, couldn't drink or eat, making noises, just not at all herself. Finally, my grandmother realized that the groomers tightened the dog's collar so tight she could barely get it undone. The poor dog was so uncomfortable and couldn't eat or move properly because her collar was so tight. This is ANIMAL ABUSE and neglect! If this is how they send the dogs home, I can only imagine what they do behind closed doors when owners aren't there.
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May 2023 by spencer shirshac
Took waaaaay longer than necessary, then, never received a phone call letting me know my pet was done being groomed. Eventually just went to check and was told “oh yea, your dog has been done”
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May 2023 by Jennifer Plouffe
Worst customer service - kicked us out bc if closing - lost a sale when I basically had money in my hand ready to buy. They don’t care. I will take my business to local.
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March 2023 by Tania Mbye
Very rude guy named Devin refused to sell me feeder fish for my turtle today. Swore at us and was extremely unprofessional. As was the store manager. Stay away from this place…it’s going down the toilet!