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October 2023 by Janice Gudinkas
Bank of America is great
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August 2023 by Michael Grover
This Bank of America location is extremely convenient for UConn students. However, I have never had what I consider to be a friendly and welcoming experience here. For example, I have come in for cash and check related matters and have been told, "You can go outside and use the ATM for that". What if I had wanted to make a withdrawal of smaller bills that are not available from the ATM? Additionally, the hours are unreasonably minimal and I was almost never able to find a time when they were actually open for me to visit.
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May 2023 by Legacy Indentifer
Bank of America is very disingenuous with customer care. When I made large deposits of 30K or more tellers were very excited with offering me different tiers of my account. When inquiring about an increase in my mobile deposit limit was given information unrelated to my inquiry. While I can understand about profile structures, they definitely feel quite opportunistic. Now is definitely a time to shop around for better service.
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March 2023 by Catherine Cohen
Why does this branch office close all the time. It's match 1st. Please explain. Why. And if you are no longer offering week day service in the bank there. What we do to change
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September 2022 by David McAllister
It's a bank. No better or worse than any other.
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August 2020 by Sarah Smith
One of the worst banks in general. They can not even keep track of the mail they receive.
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October 2019 by Lynsea Russi
Most locations are open until 1pm on Saturday, however some close at noon. That is incredibly inconvenient!! And has made my entire weekend inconvenient! This is one of the worst banks I have ever dealt with. The lines are long and there are only one to two tellers no matter what time of day or how busy they get. The employees are friendly but the BOA policies are terrible. I will be quite happy when I can switch banks on Monday.
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July 2019 by Xuanan Yue
Worst bank ever!!!! Nothing can help you but tell ya call the service. The service tool like a year to wait for some one pick up the call. Worst bank ever!
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October 2018 by Ryan
Dara is an excellent relationship banker, I would highly encourage you to meet with her if this branch is near you.
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October 2018 by araceliz gomes
Worst bank ever. This branch sucks too.
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October 2016 by linda yanez
Everyone eager to answer your questions. So glad no long lines. Also has a ATM outside the bank. Can also use drive thru ATM.
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September 2016 by Mike Crocker
Slowest bank that I've ever banked with. Been here 5 times now and every time there is only 1 person working at the front desk. I was advised to make a debit card online since it would take at least an hour here to process it. This is the second time I've come to get my debit card and i made an appointment in advance and am still waiting 30+ minutes as I'm typing this. If slow service here continues I will definitely be switching banks to across the street to First Niagra without a doubt. This is obserd and it's not just me, there's always at least 3-8 people at a time waiting in the chairs.
