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“With a heavy heart we were lead to Inserv for the last step of Love for our beloved Bentley Bear with great compassion respect comfort and care prepared Bentleys cremation to be returned to us with dignity thank you for all you do for our Loving 4 legged fur babies God Bless this company”
“If just rating the staff, this would be a 5-star review. They work hard and really care. The only negative is that this Banfield location in Manchester is severely understaffed (like many places). So, getting through on the phone, securing appointments- the availability of appointments- is not as good as I’d hope but it’s also not their fault…hopefully they can fill out the staff sooner than later.
One downside is if your pet needs certain imaging, it can’t be done at this location.
On the other hand, there are locations all across the country - we started with one in S.C. before relocating North. This came in handy a couple years ago when we were traveling and one of dogs got a nasty eye infection. We were able to get an appointment at a nearby Banfield and he soon recovered, saving our trip!
Last thing: the wellness plans are good and there’s a lot about them I like, but they are expensive if you have more than one pet.
The plans are NOT administered by Banfield so of course it shouldn’t be held accountable for the rates.”
“The Manchester ,Ct . store has amazing staff throughout including staff at the Petco Clinic.Took my kitten there for her 1st shots. They explained what shots I was getting for my Furbaby. Showed me exactly how much I was paying, since they are the professionals . Paid at the front of the store & received an email detailing the shots that were given etc. I asked about pricing & what my cat needed , $104.00 dollars out the door. No outrageous office visit fee, like my veterinarian would charge. Way cheaper.I highly recommend this establishment!!!!”
“We have been using Animal Medical Clinic for out pet care for years. Dr. Vitelli is wonderful to work with. He shows great concern for our animal companions, and takes time to get to know not only them but their human companions as well.”
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“Very welcoming staff. The staff is very knowledge when it came to my dog’s health and preventative care. Gave me options about what my pet needs. Easy scheduling. Answered all my crazy questions and explained their reasons.”