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November 2023 by Rush in the kitchen Now
Ladies were super nice and helpful
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September 2023 by Jen Fitzsimons
The person who helped me was very nice and knowledgeable. However, I felt bad for her that she was the only one working. She had no help. After I had gotten there, more people walked in and she was also getting phone calls. Everyone could have been helped faster had there been at least one or two other people.Personally, I'm not a fan of doing everything online myself. Not sure if this is at every U-Haul location. Two years ago when I moved, it was not like this. I feel much better actually going through the process with a worker to make sure everything is ready and correct.Location wise, it's close to the apartment I'm moving out of it, so that's nice. But the main building to get assistance at and the actual location of the trucks is such a far walk. After finding the truck and checking if all the equipment was there because I had to finish the check out process online, I found that two out of three dollies I rented weren't in the back of the truck. When I clicked "no", the dollies weren't there during the online check out process, a message appeared saying I had to go get assistance. This made me have to walk all the way back to the main building, and yet there was a small building right there by the trucks that another employee could've been at for assistance. But since there was only one person running the entire place, I was left walking that distance to the main building.Also, it's odd that the keys are picked up in a locked box with a padlock at the small, empty building by the trucks. Again, it would've felt better to have an employee help out and hand me the keys physicallyIn the end, my friend who was helping me drove up to the main building in the truck to grab the missing dollies. But overall, I felt this process could've gone a lot faster and smoother had check out been done at the desk with an employee helping me and not having me essentially do the job myself online.Other than that, at the end of the day, the move happened and we actually managed to return the truck a little earlier than scheduled.
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September 2023 by Bob Buckler
Love the attitude of the people working there,they made it a great experience!
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March 2023 by Nicky Gonzalez
Awesome service Gm is really great and employee Damaris very friendly and helpful
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February 2023 by Dave Obedzinski
Friendly staff, very helpful. Suggested supplies for moving. Secure location close to me with vehicles for rent and onsite storage.
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January 2023 by Magdalena Diaz
Really nice staff and quick check in and out
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December 2022 by David Fritsch
I have to say in this age where customer service has deteriorated it was a real pleasure working with this company. They provided exceptional customer service throughout the year while I was dealing with my parents estate!In particular, Angie, went out of her way to help me get the necessary paperwork I needed for the probate process quickly and accurately! Excellent job and a great employee! Thank you sincerely!
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December 2022 by Chris Bowman
Just wanted to give a shout-out to John who really took care of me today when I was in complete panic mode. This gentleman just made a customer for life! Sometimes it's all about Customer Service and U-Haul is lucky to have him!!! Much appreciated ? Will be back for any rental and storage needs and will tell everyone I know...
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November 2022 by Jenny Croce
Excellent facility and staff. John and Maria were wonderful. Best uhaul across the country hands down!
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November 2022 by Tricia Canterbury
What a fantastic facility. John and Angie are both amazing.. I am very grateful to them, they are so responsive and were just amazing. If I have to store ANYTHING I am going back to them! Thank you so much!
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August 2022 by James Savage
Able to assist even though the main operation decided I was supposed to go farther away to get my equipment.
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August 2022 by Awesome Sauce
The staff was so helpful.They helped me in every way they could and I am very thankful?
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June 2022 by Silke
It was perfect. Clean truck, friendly staff, and quick in quick out. Thanks!
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April 2022 by tracy danziger
This Uhaul location is good! Multiple need for them last month and it was like dealing with family after the first time. They are polite and helpful. Ty Manchester Uhaul team!!
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April 2022 by Persona BTS
Love the customer service and their equipment is super clean and up to date ‼️ A piece of advice make prior reservations as there equipment is always rented out..
