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January 2024 by Joe Barone
In the past, I have had great experiences with Customer Service. Recommendations on different bourbons have been excellent. Although, I just went in to ask questions about a particular vodka, and they were extremely rude and dismissive. I went up to the customer service desk, and they clearly did not want to be bothered. Never mind deliver customer Service… Very disappointed and will never be back again. Management needs to reevaluate who they have representing their store, specifically at the Manchester location.
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January 2024 by Jo Solo
Always well stocked.
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January 2024 by Andrew Magnotta
The best selection of liquor in the area and the prices are competitive. Highly recommended for anything you may be looking for.
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January 2024 by Amartya Chowdhury
It is one of the finest liquor stores in the city. The collection is addictive. The Cigars are also great.Crockery is slightly over priced but Quality is great.Please carry your original hard copy Identity Card, as they mostly check while billing.
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January 2024 by Brittany Tilley
The manager Kelly was horrible, she rascally profiled me for buying liquor while having my sister
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January 2024 by Kristina
Always friendly staff willing to help!
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January 2024 by James D
Great selection of wines was doing some shopping for Christmas. Tried this new coffee bourbon vanilla latte drink it was amazing.
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December 2023 by Timothy A
Great variety but didn't have what I was looking for
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December 2023 by Luis franqui
Pricing is great and there’s 100000 different selections
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December 2023 by Shannon Hurley
Good selection. Nice staff. However the bathroom was a crime scene. The female restroom was horrific. Blood and poo everywhere. Toilet paper all over the place. This was @ about 10am on Sat. I almost vomited. Please clean the restroom!12/7/23 went to pick up a few Xmas gifts around 4pm, used the female restroom and omg still disgusting. Pee and poo all over the seat. I don't think anyone actually cleans this bathroom. I LIKE THE STORE BUT PLEASE MAINTAIN THE RESTROOM!!!!!
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November 2023 by Nicola Gonzalez
I love this place and the employees are always helpful. I had a great experience with a new employee. I forgot her name but i call her the "I like it" girl. I'm sure management will know who this funny person is. ?The staff is very knowledgeable in wines and spirits.
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November 2023 by Noah Barnett
This store offers some of the best prices around, and their selection is impressively extensive. However, their customer service consistently falls short of expectations. The cashiers often appear disengaged and hurried, regardless of how busy the store is. My experience today was particularly notable: I approached an individual who seemed to be a manager at the customer service desk to inquire about a specific product. Throughout our interaction, he didn't once make eye contact, and simply informed me that the item wasn't available without further assistance or inquiry.
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November 2023 by Phil Mann
I bought 3 items in the store today and 2 of them were wildly mispriced (both rang up at over twice the cost on the shelf! Both were in the imported Trappist beers section. ) I was surprised by the total but unfortunately didn't check the receipt to figure it out until I got home. The selection is good, but that's not at all fair. It was probably innocent mistakes by low wage stock clerks, but still, you have to get it right, and 2/3 wrong is pretty damn bad. Icing on the cake: the store replies to my review without actually reading it.
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September 2023 by Stina Denise
Lol spent twenty minutes with my husband picking drinks out both of us got ID'd by someone freshly of age I misplaced mine and they wouldnt sell to us Proceeded to sell to the person behind us with two kids that aren't his. (We overheard) just thought this was ironic
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September 2023 by Michael Wild
This store is the only one in this chain that I have shopped to date that didn't carry the products and/or packaging of them that I routinely purchase from Total Wine and More on the west coast. Possibly the Manchester store will be more satisfactory.
