The Pavilions Apartments in Manchester, CT, offer a comfortable and convenient living experience with a variety of spacious one to three-bedroom apartments. These units feature fully-equipped kitchens, central air, and in-unit washers and dryers, with some apartments including lofts, plank flooring, and fireplaces. Residents enjoy a range of community amenities such as two large pools, a 24-hour sports club, racquetball courts, a dog park, a lounge, and a yoga studio, making it easy to stay active and socialize. The complex is well-maintained and situated near major interstates and The Shoppes at Buckland Hills, providing easy access to shopping and schools. The management team is generally responsive, professional, and dedicated to residents' needs, with staff members who are friendly, helpful, and quick to respond. Many residents appreciate the sense of community fostered by friendly neighbors and regular events. The security and overall environment are highly rated, contributing to a safe and welcoming atmosphere. Reviews highlight the excellent customer service from staff members, including leasing agents and managers, who are praised for their genuine, knowledgeable, and personable approach. Despite some initial concerns about management, recent improvements and prompt assistance from the corporate office have helped address issues, making The Pavilions a desirable place to live for those seeking comfort, amenities, and a friendly community.
My dog and I moved here in July and are loving it. Javi, Jorge and the entire team are amazing so nice and very quick to respond!-I've never seen my dog so HAPPY - the neighbors are lovely, supportive and friendly. Jillian and Hope from the leasing and resident team are fantastic and very helpful.
September 2023
The apartment management was very disrespectful and doesn’t care for residents health and safetyUpdate: I was able to get assistance on my issue promptly from the corporate office. Happy that I was able to get my issue resolved. New mgmt. is working to make a smooth transition
May 2023
This place is very inviting all staff is amazing! The new owners are doing an exceptional job on the renovations. Maintenance is always on top of the work orders and always very kind. I have lived here for a little over a year, and I love it :)