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January 2024 by David Juros
Knowledgeable, efficient and explained everything so I could understand the issue and resolution.
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November 2023 by Kim Wurm
Repairman was friendly and knowledgeable. He did a great job.
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November 2023 by James Power
Jacob was great- I liked the tracking so I knew when he would arrive. He fixed the dryer within minutes! Excellent! I would use this service again!
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November 2023 by Ed Sopelak
Adam was excellent to work with and provided what I needed for the repair estimate for my warranty claim.
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November 2023 by Bruce Gaston
Soohwan called me before arriving. He was very polite and professional. Seems to be very knowledgeable and takes pride in his work.Thank you Soohwan!Service: Refrigerator/freezer repair
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August 2023 by Bill Long
Nonch was top notch! Very professional and got us fixed quickly and restored peace and order to our house! If we have another problem, I would be requesting his service again :)Service: Dryer repair
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March 2023 by Paul Surdel
Service person was able to replace the condenser and everything appears to be working fineService: Refrigerator/freezer repair
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January 2023 by Ken Krupa
They correctly reinstalled a part that I had removed in a misguided attempt to access an item jamming the oven warming drawer. I was trying to get at it through the oven floor - no good. After that, I was able to unjam it through an opening in the rear of the oven, after pulling it out from its space. Then I did not get the oven part back in correctly, so I called. (FYI: Do NOT call them to unjam a stuck drawer - they said they do not do this. This is strictly DIY.)Service: Stove, cooktop & oven repair
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January 2023 by Evelyn Simien
The service tech arrived first thing in the morning. He was courteous, and friendly. The work was completed in a timely manner. I was more than satisfied! Thanks again. It was also easy to schedule online.Service: Dryer repair
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October 2022 by Margaret Bonham
Jermaine provided great service and was friendly and pleasant.I t was so nice to have such a polite and efficient workman who explained everything.Service: Refrigerator repair
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July 2022 by Calvin Tran
Excellent service with professionalism & the willingness to go above & beyond, thank you!Service: Refrigerator repair
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May 2022 by Doug Semenuk
Technician was fine but the labor cost was ridiculous. He quoted me over $700 to replace a part that was covered under warranty. Not knowing the extent of the job, I approved based on the assumption he’d need a few hours to complete the job. Two hours later he was finished. So that’s roughly a $350/hr labor rate. No wonder why Sears business is declining. I’ll never use them again.Service: Refrigerator repair
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February 2022 by Debra Bilodeau
Their techs are courteous and know their trade well. I can't give this business a 5 star due to the standard job labor charge. 80.00 part, 20 min. Fix $425.00!
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November 2021 by Pam Gregory
After waiting for the ordered part the service provider did not check to see if it worked. No water allowed into the machine. When I called the service provider they said I would have to re-schedule through Sears. Sears was to call me on a specific day; they did not. I have the warranty on the washer.I did love the washer, but will never buy a Sears product again. I have been inconvenienced to say the least for 4 weeks now.Service: Washing machine repair
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September 2021 by joann urso
Great service. Jorge was professional and personable. Very knowledgeable. It was refreshing to see someone take so much pride and enjoy his job!