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December 2023 by Josh DeMatteo
I recently moved into Ribbon Mill Apartments and am happy to share my positive experience. My apartment hunt ended here, thanks to the welcoming atmosphere and helpful staff, particularly Samantha, who was informative and caring right from my first call.The apartments themselves are great, with large windows and high ceilings that flood the rooms with natural light, perfect for enjoying sunsets or sunrises. As someone who works from home and lives an active lifestyle, the fitness center and pool are fantastic amenities to have to keep that balance.Maintenance service is prompt and friendly; Max, in particular, was attentive to even minor issues like a squeaky door upon moving in. Even making sure to ask how everything is going when passing in the lobby. The community here is quiet and friendly, often engaging in pleasant conversations when we see one another.Located just minutes from Main Street Manchester and a short drive to Buckland Hills, Evergreen Walk, and other surrounding towns/cities, Ribbon Mill offers easy access to shopping and great food. This convenience, coupled with the excellent living conditions and community vibe, makes Ribbon Mill a place I highly recommend for anyone looking to join a welcoming and comfortable community.
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November 2023 by Alexandra Pennella
My husband and I lived here for three years. We loved it the first year and a half, until an unbearable building/noise problem rendered our bedroom unusable for its intended purpose—i.e. sleep—due to the excessive noise created by a combination of an old creaky building and upstairs neighbors. It was so disruptive at all hours of the day/night that earplugs & headphones were useless. We finally had enough and had to move our bed into the living room and close the bedroom door every night just for a semi-peaceful nights sleep. Our bed stayed in our living room for over a year. We were incredibly limited by this and sadly unable to have friends and family over for visits. We were paying for a one bedroom but it might as well been a studio apartment. Management (at all levels) was aware of our on-going issue and my husband and I attempted to fix our situation multiple times with many different alternatives. Management from the very top down handled the entirety of the situation with overwhelming negligence, obscenely poor communication, and severe lack of empathy. Maintenance is the only positive aspect I can recall. If you don’t mind the thin walls & careless management, then this most definitely is the place for you.
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April 2023 by Michele Sawko
The property Manager does an amazing job of maintaining the property. The building is kept clean. The sidewalks and parking lot or plowed in a timely manner. Repairs are made as quickly as possible if on the rare occasion something breaks.The maintenance team is top notch, courteous, responsible, respectful, helpful and kind. There is never a mess left behind from a maintenance request. As an older person I appreciate that the entry sidewalks are generously salted at the slightest chance of snow or ice.The laundry rooms are regurly tidyed up.
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March 2022 by Christian Puchkoris
I've been a resident for 15 years and haven't had a reason to leave. during snowstorms they always have plows ready to go and the sidewalks are cleared. any maintenance issue has been resolved within a day(the stove and dishwasher were replaced the same day i notified them they weren't working well). Samantha does a wonderful job as the site manager and Max is an accomplished handyman. they are both exceptionally friendly and polite. main street has great restaurants, bars (2 microbreweries in walking distance) and a welcoming coffee shop. i work in hartford and can get there in 12 minutes. glad to call this place home! :)
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August 2021 by Rob R.
I moved to the Ribbon Mill during a period of transition in my life. The year I lived there was very calm and it felt like home. My kids loved the pool in the winter. After a year, it was time for me to move on with my life, but I will always be grateful for my time at the Ribbon Mill.
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December 2020 by Joseph Uccello
I have to say I've been a tenant here for a long time. The staff is amazing from Patty to Jerrod, and new staff Samantha and Max. For instance yesterday I came home and I pay extra for a front row parking. Max plowed the space for me so I could park. This is the level of satisfaction they give here.
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October 2020 by Gina Ford
I’ve been living at the Ribbon Mill apartments for 5 years now, and I really have nothing but good things to say. The apartments are clean and spacious, and the high ceilings and exposed brick add so much character. The grounds are well maintained, and parking lot lit with adequate lighting if you’re returning home after dark. The staff are super responsive and accommodating...Patti, Office Manager and Jared, Maintence Manager are attentive and quick to action any request. If I’ve had a maintenance issue over the years, I can guarantee that Jared will be at my door within a couple hours to fix the issue. They go above and beyond to ensure their tenants have the best experience possible. All in all, Ribbon Mills feels like a home. I’d recommend them to anyone looking for a short or long term home.
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September 2020 by M B
I have been working with Samantha, and she has provided me with a tremendous amount of help snd has been phenomenal since the very first day we met. Thank you so much Samantha for all of your assistance.- Miguel B.
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May 2020 by Cynthia Boo
Although we ended up not living at Ribbon Mills, Patti was an absolute pleasure to work with. She answered all of our questions professionally and honestly. If the stars align, we would love to live here! Highly recommend!
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April 2020 by Justin
Me and my wife lived here for five years and had a wonderful time living at Ribbon Mill. We never had any problems hearing other tenants as we have seen at other apartments. Management and maintenance were always very attentive and easy to get ahold of. Additionally as a military family the management team was familiar with the challenges of military life and very supportive of us during our time here. We are happy to have called Ribbon Mill our home!
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April 2020 by Kate Davis
Ribbon mill has been a fantastic place to live for the past several years. The building and apartments have so much character, but it’s the people who manage the building who really set this place a part. Patti and Jared go above and beyond for their residents. I’ve been consistently impressed by their compassion and care, and would absolutely recommend living here.
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March 2020 by Chris Johnston
I'll be moving back in to Ribbon Mill for the third time with my girlfriend after having lived there once with my brother and once with my best friends. Patti and Jared run a super tight ship here. The apartments are always clean and ready to go on move in, the building is kept in immaculate shape and if a problem does arise it's quickly remedied by the staff. I truly can't say enough good things about this place. This was the first apartment I lived in after leaving my parents house and when my girlfriend and I were looking for a place together Ribbon Mill immediately came to mind. Highly recommended. Wonderful apartments run by wonderful people.
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December 2019 by Nick Wu
This is one of the best apartments in the area. I consider myself lucky to be a tenent in this apartment. I was looking for an apartment close to my new office and happen to walk into the right place. The building is smaller than other Mills, therefore, the environment is much better. Particularly, manager Patti is so nice and treat her tenants as family members. She is very professional, attaining and accommodating. Super Jared is also very nice and made the moving in condition much better than I expected. By the way, heating and hot water are included in the rent, this is a big deal during Connecticut wintertime!Highly recommended, and this is a best place with best value!
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December 2019 by Erica Callahan
I have lived at the Ribbon Mill for over two years. Comfortable and clean are the first two words that come to mind. The property manager and her team do a phenomenal job of keeping the grounds and building beautiful. I feel at home in my apartment and love the high ceilings and large windows that bring in so much natural light. I have found the Ribbon Mill to be quiet, and neighbors courteous. It’s nice to have such easy access to an indoor pool and gym, plus the complex is located close to Main Street, which offers a great assortment of restaurants and a couple of up and coming breweries. If you enjoy the outdoors, there are parks as well as walking and hiking paths close by. I highly recommend Ribbon Mill Apartments.
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December 2019 by Erika Flower
I am a very, very long time resident of Ribbon Mill and couldn't imagine living in any other apartment. Patti and Jared go above and beyond to keep Ribbon Mill a great place to call home. It's a welcoming and friendly community. And for people who like a lot of stuff, I dare you to find an apartment with better closet space.
