-
December 2023 by Chasity Sampel
Great bank. Been with them since opening my first account.
-
December 2023 by Holly
Nutmeg State Financial Credit Union has always provided me with excellent customer service!
-
December 2023 by Greg Doolittle
Been with Nutmeg all my life. They have always helped in every way that they could.
-
December 2023 by Babs
Always easy to connect and take care of business securely
-
December 2023 by Tara Chambers
I was a member of Nutmeg for over 30 years. always a pleasant experience when I go.
-
November 2023 by Diane lombardi
Every time I go into Nutmeg Financial Credit Union, I am greeted by every person behind the counter by my name. They are all very knowledgable in all areas of transactions.I love going in to do my banking business!
-
November 2023 by Kerry Burrows
Great friendly customer service, very helpful, and provides a variety of value added financial products that serves my family.
-
November 2023 by Monica Owen
Customer service is always friendly and professional. I’ve been a member for many years.
-
June 2023 by jan schroeder
Excellent service whenever I go in. If I have a question they can answer or get it quickly. Love this office.
-
August 2022 by Richard K.
Excellent credit union, very personable service and friendly people. I really like.Building is nice and clean and comfortable.
-
June 2022 by Kelly M.
They have been rude and condescending to me many times. They have taken what should have been simple pleasant transactions and escalate the situation until I am losing my patience. The last time everyone including the supervisor heard her speak sarcastically to me and made it look like I was being unreasonable. I asked my friend to come in so she could help me and once she stepped in the whole demeanor changed and there was no problem, and I was treated respectfully as I should have been in the 1st place. This is only the most recent of many unpleasant experiences at this location, and the supervisor on duty is in another branch unavailable to me. I see all these other great reviews it only makes me take their abuse all the more personally.
-
October 2020 by Christian Doll
I am amending my review. I was contacted by the branch supervisor, Brian, and we had a nice conversation about members, employees, and banking in general. He made me confident that happy members are his goal. I felt like he heard my concerns and was able to use them constructively to prevent this issue from reoccurring in the future. He has a genuine compassion for what he does.For posterior reasons I will be leaving up my un-amended review below so other members and future members can decide for themselves how they choose to view this branch.I was personally surprised that I was contacted and I took that into consideration of my amended review. I don't think I can say national banks would have done the same.Original review______________________________There is a woman who works there who is downright rude. I had an insurance payout for some damage to my home. The check took 7 business days to clear. I had the audacity to ask why it took so long and was greeted with rude service. Since when are members questions suddenly an annoyance? This isn't customer service. This is: I make the rules and you cannot know why. A sad excuse for service. I only give 2 stars because there is an older gentleman who works here who is awesome. He treats me as a person, not a number on a screen.
-
March 2020 by Jo Ren
We have been banking here for 6 years and just love it.We recently got a mortgage pre-approval from Nutmeg and found out we qualified for 1% interest less then what Bank of America was giving us!! A whole percent! We couldn’t believe it. Highly recommend!
-
January 2020 by John Xavier
Don’t get loans or credit cards here, it is a scam. Pressure you and change rates.
-
August 2019 by Scott Donnelly
Worst bank ever
