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November 2023 by Patricio Cabrera
I recently had the pleasure of working with Dyanella, and my family and I couldn't be more impressed with the exceptional service we received. When I entered the dealership, Dyanella went above and beyond to make the car-buying experience seamless and enjoyable.She was patient in answering all of our questions, and genuine kindness truly stood out. What could have been a daunting experience turned into a delightful one, thanks to Dyanell and Manchester Mazda.I highly recommend this dealership to anyone in search of a new vehicle. They exemplify the qualities of a top-notch sales representative—helpful, kind, and dedicated to providing an outstanding customer experience.
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November 2023 by Jeffrey Barriault
Bought a brand new 2023 Mazda3 Premium model last week. Got a good price, the color and drive train I wanted, and the saleswoman fully explained the cars' many features and what I need to know to take care of it. She also made me aware of any additional things I could get for the car but was not high pressure about it, which made for a much less stressful experience. I am very pleased with my purchase and my overall experience. Definitely would recommend this dealer to anyone else looking for a car.
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November 2023 by Shauna Kozuch
Lisa was an absolute gem to work with. She was so helpful, friendly and down to earth. My first experience working with Manchester Mazda was amazing & I look forward to working with them more in the future! Thank you Lisa & thank you Manchester Mazda!
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October 2023 by kenneth gebhardt
My husband Ken and I drove 1.5 hours from Rhode Island to test drive and purchase a vehicle due to the fantastic Internet service from Eric. The fantastic customer service continued at the dealership from Eli, Lisa and Scott. Thank you Scott for your exceptional customer service, guidance, and for making the car purchase and transfer stress free. Best car experience ever. Highly recommend Manchester Mazda.Best wishes to the entire Manchester Mazda team. Susan and Ken
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October 2023 by Paul Lang
What a great place to buy a vehicle! No pressure at all. We arrived and were able to look at everything we wanted without being approached. When we were ready to see a saleman one was ready and answered all of our questions. We took a new cx30 for a drive still undecided tried a cx 50 as well. Kris our salesman was very professional through the entire process. He explained everything in detail and when all paperwork was finalized he still spent 30 minutes in the car with us making sure we understood how everything functioned in the car and through the app. Great job Kris and thank you and your team for making our vehicle purchase enjoyable!
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October 2023 by amanda n
1000% recommend Manchester Mazda. Dyanella was absolutely amazing to work with. No pressure in any way, listened to what I said I needed and wanted, provided video updates regularly on the status of the car delivery, answered every question I had almost immediately. Such an easy process. If you go here absolutely ask for her! This is my new forever dealership.
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October 2023 by becca cargill
I would highly recommend Manchester Mazda if you are looking for a car. They are very transparent on pricing, don't pressure you to purchase warranties, explain documents in layman's terms, are very professional, and make buying a car easy and stress free. After going to 3 other car dealerships before going to Manchester Mazda, I was very pleased to leave with a car after just 2 hours. Dave and Eli were such a great help to me in guiding me through this process.
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October 2023 by Marmmy B
Ravi was extremely helpful in finding my next car at Manchester Mazda. He explained all the paperwork in a clear and understanding manner that made my first time experience with Manchester Mazda a memorable one. I was satisfied with the service and professionalism and will definitely be recommending this Mazda dealership to my friends in the future. Thanks Ravi!-Brett
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August 2023 by Paimon Sorornejad
Can't say enough good things about this dealership. We have been coming here for a long time, starting with when I purchased my 2010 RX8 brand new. Shortly after, my wife joined the Mazda family with a series of CX5s and that is where we met Kris. He was an excellent salesman and captured everything my wife wanted in a car and made the experience as easy as possible.In our attempt to test the market with a bigger car, we left Mazda for another manufacturer, and sad to say that my wife never got the driving experience she lived in those 3 years. Fast forward to a few months ago where as luck would have it, we walked in on a day Kris was working.Kris immediately remembered us, and we felt right back at home. We sat down and talked about the CX90 and he laid out all the options for us in an easily consumable way. He again paid close attention to all the things my wife wanted, and found us the car we were looking for.Since the car was still en route to be delivered, he kept us up to date on the process and eventually the delivery. Thanks to Kris, my wife loves her new car, and has all the things that we have come to love and appreciate about Mazda.We appreciate you Kris!!
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August 2023 by Edgar Hernandez
Dyanella was absolutely fantastic and was super helpful! I was able to buy a nice Mazda CX-30 and the process was quick and efficient. Overall 10/10 service and would definitely do business there again.
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July 2023 by Mark N.
We've bought a couple cars here and use their service. I'm here for service today. Had an 8:00 appt and took me on time. We're always very happy with the service. Everyone is friendly and the waiting area is very comfortable with free coffee and water bottles. I used the restroom today and must say it's THE cleanest public restroom I've used in ages! Way to be! Service was smooth, they suggested wipers and a cabin filter and we declined both. My only criticism is we've been coming for oil changes for years and EVERY time they suggest that go in filter so it's the boy who cried wolf - we never believe them anymore and sometimes it's probably needed. Still, good service, friendly, take "no" easily and enjoy the comfort and Mazda knowledge.
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June 2023 by Juana H
We were about to buy a 0km car, they brought the papers to sign, I asked for the interest account, I asked for the detail of each number, the seller was very friendly, new, I called his sales manager, he was very angry and made us wait 30 minutes , he brought a printed formula from the internet (without making the account, without numbers), very angry, he mistreated us and hurried us saying that we shouldn't buy it if we didn't want to, superb, he told the seller while we were there that he couldn't waste time, that he needed to serve another customer, the salesman went to serve another customer and they left us there in the waiting room again! We lost two and a half hours to leave distressed and battered, of course we did not buy the car after receiving that deal. Horrible sales manager!!We not only lost hours, but the credit was approved and everything was ready to go out with the new car! That manager will lose many clients for sure!
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April 2023 by Victoria Cirilo
My family and I had the best experience at Mazda of Manchester thanks to our salesperson Kris. He was extremely kind and patient in answering any and all questions we had. We never felt pressured or rushed during the process and they went above and beyond with accommodating our needs. If you’re in the market for a new car, we highly recommend working with Kris at Mazda. Thanks again, Kris!
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April 2023 by David Tedesco
Recently purchased a pre-owned Mazda at Manchester Mazda and it was a good experience from the test drive through to the transaction. Salesperson Lisa Watson was a pleasure to work with. Highly recommended.
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February 2023 by Madhura Priyadarshana
As a new comer to the USA, I went through almost all the possible options around Manchester, Vernon and Hartford CT to purchase a vehicle and Manchester Mazda offered me the best.Dani(Dyanella) my sales agent was super supportive from the start and kept me upto date on the status of the approvals, explaining every bit of the process and vehicle.Their benefits are little funny though. Make sure you don’t buy all necessary accessories in the first place as there’s no any offers/discount based on the new purchase vehicle. After your first accessory purchase, they give discounts and promo codes. So buy some low cost accessory first and enjoy the discounts later.
