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December 2023 by Clara R.
I was in town for work and decided to call and make an appointment for a mani and pedi. I was so glad they had availability. When I went in, it was pretty busy but I was greeted warmly. I couldn't decide what color I wanted but they helped me pick this really pretty light pink color. Eve did such an awesome job. It's been a few weeks and my nails haven't chipped at all. I'm pregnant and I felt so pampered and my stress just melted away with the pedicure and foot massage. I know it's pricey but it's definitely worth it so why not treat yourself? I mean how much do you spend on Starbucks every week? I would recommend this place to everyone.
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January 2023 by Marsha E
I ordered a $20 Christmas gift certificate Dec. 15, 2022 that was to be mailed to me. Because the mailing envelope lacked my last name and apartment number, I didn't get the gift certificate until January. Also, I was charged a dollar more than what I ordered. I have called five times to speak to someone at M Nail Spa to get a refund, but I always get voicemail. No one has called me back.
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October 2022 by Kris Gorman
Been going to M Salon for over 8 years. Love their service.
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September 2022 by angela calafiore
After receiving service, I asked to leave a tip on my card. After she ignored my request, I put down a cash tip instead. The woman at the register counts it and says “that’s it? Our customers tip 25%” since my tip wasn’t good enough, she asked for my credit card to swipe a separate charge for what tip she thought was adequate enough for her. I will never return. These people need a reality check. Be happy you received any tip at all for your bad attitude.Services: Pedicure
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August 2022 by Amy C.
I don't usually take the time to write a review, and usually I will read a review if I'm checking out a place for the first time but on this day I was in a rush and I was lucky enough to be able to be a walk in to get a pedicure with my friend and my daughter. I was impressed with the looks of the salon but that's where it ends. My daughters "manicure" was just a polish change and my friend and I both agreed that we had a terrible experience! It was by far the worst pedicure I ever got! I did the $38 pedicure which is a couple dollars cheaper than what I usually pay for a pedicure. It was supposed to include a 10 minute reflexology massage. What I got was three swipes of a hot stone on each calf. I had regular toenail polish on, but I wanted gel polish, which I did get, I was charged $25 extra for gel polish! WHAT??!!! I have NEVER paid a $25 up charge for gel polish, especially given the fact that She only had to remove regular polish! The women who did our pedicures were borderline rude and didn't speak to us at all, well the women doing mine did say "pick color" when she plopped a basket of samples in my lap.. they both seemed bothered the entire time. Maybe that would be understandable at the end of a long day. I have a lot of respect for those who work to make others feel pampered but this was at 9:00 am. We were the first customers of the day. I won't be going there again. We did end up laughing about it later because now my friend can say I have her the worst pedicure ever for her birthday!
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May 2022 by Lakesha Rivera
Eve is awesome!! I always get my pedicures done by her as well as a 10 minute chair massage. She's a staple in my self-care routine.
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November 2021 by Evelyn F.
I had been to this nail salon a few years ago and they were clean and did a good job. This time it was very pricey for an ok job. I've never had such a short pedicure. The massage, if that was what you'd call it, lasted a minute. She brought out a hot stone and never used it. I've spent that at other salons for far superior service. That's the last time I go there.
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October 2021 by Joyce L.
My husband and I went in there on 10/1/2021 for a pedicure. Both of us agreed at the end, that it was just OK. I then had a manicure. Within 2 minutes of the start, I yelped in pain as the woman took an instrument and injured my right pinky finger. It began to turn red immediately. The woman did all she could to disinfect the area. I continued with the manicure. It was not 'just Ok' it was awful. Two days later, the finger is still sore. I called, but the minute I asked for the owner, I was hung up upon. They will not pick up a call from my phone. Do yourself a favor and STAY AWAY from M Salon in Manchester, CT.
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August 2021 by Diane Hassman
Love this nail spa!! Very quiet and relaxing. Nail technicians are gentle and do a wonderful job.
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April 2021 by Avonlea Hernandez
Terrible. First of all no one greeted me when I walked in waited 5 min to be seen and then another few minutes for the lady to come out and start. Expensive for no reason, didn’t get anything extra but a simple French pedicure nothing extra and they charged me $70 for a pedi?? Crazy would never go back. And then forced to pay a tip. Never again. And I will share this.
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December 2020 by nicky dave
Amazing work and outstanding staff.
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November 2020 by Me
I had a gel manicure. It lasted two weeks. I only took it off because my nail was growing out, but the polish was still in tack, no chips. The pedicure lasted even longer. I have three stars because they are kind of pricey for not using spa quality products.
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September 2020 by Lauren Robinson
I love this place! Very clean and prices are reasonable. They only take tips in cash so remember that if you usually pay with a card.
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July 2020 by Aida Gomez
I was on a family trip staying at Residence Inn by Marriott Hartford Manchester (lovely property and staff!) and in need of "me time" special services when I found them in Google. My son had said to me "5 min from here" and as they stayed at hotel, navigation gave me 12 min, until it talk to me saying I had walking navigation set up, haha! So close! Anyway, Eve is awesome! Great waxing services! So happy that I convinced my 15 yr-old daughter to try it, and we are here right now! Unsure why a customer mentioned "unfriendly staff", not at all! Very friendly, sweet and professional, especially Eve. I think that the health-related tough times we are living in now make us think or say what is not true because of the social distancing. I do not blame them, but better keeping thoughts to ourselves because my daughter first checked reviews and she dis not want to try this place. However, services provided were to my full satisfaction and exceeded my expectations. Sad for not being able to try the eye lash extension, by appointment only and we are heading back home, no time to call the lady. Thank you, M Nail Spa!
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June 2020 by Bailey M.
This place is great and I am so missing it. I want a pedi so bad. Just counting the days for the darn state to let them open!!!!
