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November 2023 by Francois Haba
I want to thank the professionalism of Ms. Rosa. She is very knowledgeable about anything in the store, especially the suits section. Every time I come in the store with my family, she helps us make the right choices.I am giving 5 Stars to K&G because of the service we always received from Ms. Rosa. Thanks so Much Ms. Rosa for your continued assistance. We appreciate your service.
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November 2023 by Bryan Ortiz
I want to give special recognition to a lady who, every time I go to the store at location in Manchester CT takes excellent care of me with kindness and desire to help me get what I need for myself and my family. Her name is Rosa and she is special. Rosa always that I visit the store goes above and beyond and really takes care of us as valuable clients. I really hope that she gets recognized and for your company to know that has a real caring and special person that is a great addition to the company. It really matters in this times that we're living for company's to still have valuable people like Rosa who works every minute to exceed the customer satisfaction and also watch for the company's interest. Take good care of her because workers like her are in danger of extinction.
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November 2023 by Thomas Rosa
I'm a difficult size in suits and the staff is always helpful to find me a good fit. The tailors are very good as well. Some good sales going on store wide.
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September 2023 by c w
I was greeted with a smile and was helped finding a suit. Very friendly and professional from picking clothing to fitting and cash out. Prices are great and quality is very good.
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September 2023 by Fuzz Veal
I came to get alterations done and I have to say Rosa was a great help!!! She matched me up very well and took her time. If you need to see anyone see Rosa!!!
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September 2023 by Jo-Nathan Young
I went to the one in Manchester,CT for the first time and Rosa was very insightful and funny. Excellent customer service.Very helpful and humorous.
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July 2023 by Enos Ngugi
“I had a wonderful experience at this K&G. I was greeted by ROSA and my experience was flawless there after. She is very knowledgeable, knew exactly what I wanted and directed me in the right direction. This was by far the best experience at a cloths store. The alteration tall gentleman in the back was also amazing and pleasant to talk to. He adjusted my measurements perfectly. I will recommend this store to my family and friends. Thank You Much.
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July 2023 by Patrick Thompson
My first time shopping here was about four weeks ago. I needed a suit for a wedding that week and Rosa, the salesperson, was so helpful, thoughtful and made my experience so easy, from now on, I think I’ll grab all my suits from here. I came in last night to exchange a pair of work pants and she remembered me. Goes to show she takes her job seriously and loves helping people.
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June 2023 by Kyle Bailey
ROSA IS THE ABSOLUTE BEST. HER CUSTOMER SERVICE IS SO GREAT! SHE HELPED US FIND EXACTLY WHAT WE NEEDED FOR MY BROTHERS WEDDING. SHE IS AMAZING AT HER JOB
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June 2023 by Eric Edwards
Came yesterday, bought a suit and shirts for my son. Unfortunately the shirt was in a package with a mislabeled size. We called the store not only did they exchange it they did a courtesy press knowing that we needed the shirt for today's. On top of that they turn around and gave us 20% off that previous order. For our inconvenience of having to go back to the store. It's amazing to see good customer service again in the world. I highly recommend this place to anyone. They go out of their way to make things right.
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April 2023 by Pablo Vazquez
Great Urban wear have aloy of suits selection so if your attending church or a wedding they have a nice selection of mens wear also watches and accesssories
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April 2023 by Darryl Reynolds
The lady who greeted me was very nice but the young lady at the cashier was very inappropriate. No smile and very much rude.
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April 2023 by Dan R.
"Okay, what you sayTell me what they're wearing this yearGotta go, it's getting lateI got a date with my tailor nowYou gotta look sharp"(Joe Jackson)I belong to a charitable organization that has an annual convention all over North America. I've been to some cool places like Atlanta, Montreal, Halifax, Anaheim, Reno, Calgary, Quebec City, etc. Its a three day affair that ends with a Banquet and Ball. In 2015 I became a national officer, and one of our traditions is that officers wear a white dinner jacket at the Annual Banquet and Ball.So years ago I bought a white dinner jacket from K&G. But over the years, some things have changed. First of all, K&G has moved to this current location, and second of all, I'm now down about 50 pounds from where I was when I first donned that white jacket.So now you you know the backstory of why I returned to K&G to buy a somewhat better fitting white jacket today. I found a beauty! It was more of a white tux jacket with black lapels, and man oh man was it sharp looking. I really wanted it but it had a tiny smudge on the left lapel and although it was close to my size, it wasn't exactly my size.Now this is where K&G's fantastic customer service swung into action. Valerie heard my dilemma and said there were no jackets in the style and size I wanted, but she walked us up front, called their Orange store, confirmed they had EXACTLY what I wanted, and arranged for them to hold it for me. We were there an hour later and bought it.I did buy a white vest in Manchester, and one of the cool things about K&G is if you text a code to them you'll get some sort of a discount. So we did that at both locations and saved $5 on the vest and $10 on the coat.After the discounts, the vest cost $29.99 and that sharp looking coat Joe Jackson sang about cost $89.99 (pre-tax).I could not have been more pleased with today's K&G experience.
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March 2023 by My Cow
3/4/2023 went to K&G today to get a suit for a wedding was my first time in there. A very nice women named ROSA took the time to get me the right size and color suit for the wedding. I am so happy to have met her and get her help. She was so nice and friendly such a big help she made this so easy to do and even teached me how to tie a tie amazing lady that helped me big time glad I met her today. THANK YOU ROSA YOUR THE BEST
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February 2023 by Quentin Pitts
I purchased a suit today for the 2nd time in a year. Both times Store Associate Rosa assisted me. I've been very satisfied with her service and her ability to find the best deals and package together certain types of clothing which make sense price wise. Thank you Rosa