JCPenney is a well-known retailer in Manchester, CT, offering a wide selection of apparel and home goods since 1902. Customers appreciate the variety of products available, including kids’, men’s, and women’s clothing, as well as footwear, jewelry, and accessories. Many shoppers have praised the customer service, noting friendly and helpful cashiers who assist with pricing issues without attitude. The Portrait area also received positive feedback; staff members like Malakai and Cristian have gone above and beyond to accommodate last-minute photo sessions, making the experience enjoyable for families. While customers value the quality of goods and sales, some have pointed out that the store can be messy, with limited staff on hand to assist. Despite these concerns, shoppers still find JCPenney a reliable option for their shopping needs. The introduction of JCPenney Beauty has also been welcomed, providing skincare and makeup products from popular brands. Overall, JCPenney remains a go-to store for many, thanks to its variety, quality, and dedicated associates.
