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March 2023 by Norman W
With a heavy heart we were lead to Inserv for the last step of Love for our beloved Bentley Bear with great compassion respect comfort and care prepared Bentleys cremation to be returned to us with dignity thank you for all you do for our Loving 4 legged fur babies God Bless this company
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March 2023 by Kelley Ladd
This was such a devastating day but the people here were very kind and they have a little puppy that greets you at the door! He's very friendly and will absolutely put a smile on your face ❤️. We were even able to get paw prints from our departed family member . I will cherish those paw prints ! They mean the world to me .
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January 2023 by Tina Van Gorder
We unfortunately had to us them twice in the last month. The staff was very good to deal with the time to get our dogs back was very quick. a couple things that I wish were different is when you drop off your pet you just in the front of the building on a inclined parking lot that was difficult when not icy but add in a icy day and it was a lot harder. The other thing was I was shocked at the price increase in just 1 months time.
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September 2022 by John Tedone
They provide excellent service for you when you lose your pet. They show compassion at your lose and work with you to manage your pets cremation. Very reasonably priced.
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September 2022 by Laurie Marsh
They took care of my Lucy in a very caring and respectful way.
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July 2022 by Geri Glaser
I did not care for the "advertising " on the bag. I threw it out . The stickers on the box that held my dogs ashes, were not appropriate. I tore them off. The box itself was ok, but not like the wooden ones, with beautiful farewell sayings. Advertising on the stickers, as well. Very cheaply done.
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June 2022 by Brittany Elisabetta
I unexpectedly had to say goodbye to my sweet angel Bella. I was extremely distraught while at the vet and knew nothing about the process with her cremation and what to expect. When I got home, I was kicking myself for not asking if it would be possible to get a paw print in ink or a plaster mold. I went on Amazon to look at urns and didn’t find any I really liked that I could afford. I was called about 2 weeks later to pick Bella up and was expecting a simple bag with her ashes. When they brought out the bag to my car I started sobbing all over again. The presentation was beautiful and it came with a box that doesn’t even look like an urn, just a nice picture frame box! And my new guardian angel knew how much I wanted her paw print, I was shocked to receive one and it was beautifully done. For a company I have never even heard of or spoken to (this was all coordinated 100% by my vet) they sure took great care of my girl and presented way more than I even knew to ask for. Highly recommend! And when the time eventually comes for my other baby, I won’t go anywhere else and will make sure my vet uses this same service. Thank you SO much for bringing some beauty and relief to this terribly difficult time.
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May 2022 by Donna Nowsch
We just lost our loving cat..and received his ashes today. He was in a beautiful box with a gold name plate ..very professionally handled by Colchester Vet and Inserv we thank you
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February 2022 by Tiffany Robinson
When I called this place in a crying panic because I had no idea what I was doing, they handled me with understanding and patience. When we got there, the man taking my dog was beyond compassionate and I will be using them again.
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December 2021 by Kristin Toth
As we all know, losing our best friend is difficult . This was my first time using Inserv for our pets cremation. All I have to say is I would never go anywhere else. The staff was caring and helped us throughout the whole service. They made it so much easier for us to handle the loss of our dog.
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December 2021 by Martin Sodano
They answered my call early in the a.m. and took us in as soon as we could get there....they came out to my car and with great respect they very gently lifted our poor boy Bubba from the car....the woman I spoke to on the phone, was wonderful, very very nice...their prices are really affordable, they have several options available....
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December 2021 by Andrea H
Very caring compassionate individuals. Several years ago a coworker told me about this facility located in Manchester Connecticut that provides private cremation shen of our beloved pets. We were allowed to transport our pet to the facility. This helped us to have closure. My family highly recommends recommend this organization for your personal needs.
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December 2021 by Bev Tarpill
Spoke with multiple people to arrange bringing my pet I lost unexpectedly. Wonderful customer service from the front office to the gentlemen who took my pet goat. Thank you.
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November 2021 by Brenda Buckley
We appreciate your kindness and sympathy. Working with you eased a little bit of the pain from our loss and provided some closure along with a Beautiful memorial and p.s. the card made us cry. We will always have a little bit of Leon with us physically thanks to the service you provided.
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September 2021 by lisa neuendorf
JUST AWEFUL!! There are veterinarians who will NOT use this crematory at all!!! I have been told from a reliable veterinarian that they never use INSERV because they mess things up all the time. They mixed my dogs ashes up with another dogs ashes. I had this uneasy feeling that something was not right when all of the labels did not match. And who would look at that? Not most grieving pet owners. I did some detective work on my own and contacted the grieving dog owner and luckily found them in time before they memorialized the wrong ashes. Not one word from Inserv of apology
