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March 2024 by Melanie Cotto
This is probably the most well stocked Cosmo I’ve been too lately! Seems like majority of CosmoPro’s are always out of things. Kim and Gina are always super friendly and helpful.
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February 2024 by Solace
Kim is always so pleasant and helpful. Store clean and well stocked
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November 2023 by Brad DiMarco
Kim the store manager is the best! Very nice extremely knowledgable and helps me save even more money. I hope the company knows how lucky they are to have someone like her working for them.
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December 2022 by Wendy Burrell
Staff is all helpful if you need them
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October 2022 by Sponge Bob
Clean store, friendly and helpful employee
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June 2022 by K. L.
Clean store, friendly and helpful employee
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October 2021 by Listen 2 me
Clean store, friendly and helpful employee
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November 2020 by carla viens
Closed at 2pm on Tuesday????????
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January 2020 by Michele Gagnon
Awesome place however, you need a state hairdressers license to shop here
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July 2019 by Mallik Arjun
Very nice customer service
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June 2019 by Gina DuBrow
Cosmo Prof always has what I need. The sales representatives are always friendly, professional, and knowledgeable. I highly recommend Cosmo Prof!
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March 2019 by Majesty Management
The worst customer service I've experienced. There were multiple people working and only one person knew about hair? I asked her opinion because I just wanted to get a second opinion and she was beyond rude and not helpful at all. Absolutely can't beleive she's the manager. As somebody who works in the industry I know for a fact that the company doesn't expect their customers to be treated in such a way. I ended up leaving with nothing because I didn't even want to be there anymore. I've heard this from multiple people now but never experienced it for myself until today. Sorry you don't like your job sweetheart, there's plenty of other opportunities out there. I would recommend the rocky hill location. They are very knowledgeable, helpful, and friendly. Nobody should be driving customers out of the store ESPECIALLY managers. This is the first bad review I've ever given, so congratulations!
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March 2019 by pam lindstorm
Very nice ladies working there. Usually has what i need in stock
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December 2018 by Andrew Gagne
Staff is always helpful, store is always in stalk for the regular products+ that I need.