Charlie's Towing is a highly recommended towing service known for its friendly and helpful staff. Customers have praised the kind tow truck drivers who make difficult situations easier. Many reviews highlight the prompt response times, with some stating that help arrived within two hours. Charlie's Towing has also been noted for its willingness to provide assistance beyond just towing, such as jump-starting vehicles without additional charges when no tow was necessary. While a few negative reviews mention poor communication and rudeness, the majority of feedback reflects positive experiences. Customers appreciate the professional service and reasonable pricing, often finding that Charlie’s charges less than other companies. Overall, Charlie’s Towing stands out for its excellent customer service, making it a preferred choice for those in need of towing assistance.
I got into an accident and my car towed to Charlie’s. The tow truck driver that arrived was very kind and helpful. When we went to pick up my belongings everyone we came into contact with was super nice and helpful. I would highly recommend them, they made a nightmare situation a bit easier.
September 2024
My car won't start, had odd messages on dash display. Thought I needed a tow to the dealer. They arrived in less than 2 hours. Just needed a jump start. The 2 men who arrived were very nice, which was helpful when one is frustrated. They took a little off the quoted price as no tow was needed.
August 2024
Very bad company rude to customers , don’t know how to communicate with people at all without being nasty and when asking questions cause you don’t know answer they can return in a very snotty manner worst tow company I ever dealt with in my life